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Kay Jewelers

  1. Mississippi
  2. Mississippi Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Southaven today.

Address: 6588 Towne Center Loop, Southaven, MS 38671, USA
Phone: (662) 536-1939
State: Mississippi
City: Southaven
Zip Code: 38671


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
Rude. Answered questions with attitude. Got ring sized and still didn’t come in the right size.
8 years ago (01-12-2017)
Complete scam, the reps will do ANYTHING to make a sale, the woman completely lied to my partner and I as we were searching for rings, convinced us to trade what we already had in because we would "save" over 5 grand. The payments from the previous ring will transfer to the new ring and make our bill cheaper, Once we got our bill it was super expensive from the first ring and when we called customer service the Rep told us "basically she said that to make a sale and everything she told us was not true" now would I be wrong to go up there and curse out that Rep? We plan on returning the jewelry for a complete refund and take our money else where! Kay jewelers TRAIN your reps to be knowledgeable and tell the TRUTH! the customer service Rep offered us everything under the sun to keep our product but we feel jipped and damage is done!
9 years ago (28-11-2016)
I have received nothing but excellent service in this Kay Jewelers location. The staff is very knowledgeable and provide great service. I'm very glad I didn't read the reviews prior to going in. I would have missed out on the wedding bands I purchased. Great staff and service!
9 years ago (20-05-2016)
I recently purchased two wedding bands online on 5/16/2015. I received an email that both rings were shipped to Kay Jewelers located in the Southaven Towne Center and that they both were ready for me to pick. Both rings were signed for by Lisa. When I arrived at the store I was informed that both rings had not come in. However my confirmation email stated otherwise. I then called the store inquiring about both rings. They again stated that they only had one and not the other. Today I called the home store’s customer service. They tracked the order and informed me what Lisa had indeed signed for both rings. When they received both rings at the store, WHY weren’t both rings processed? Where is my other ring and why am I having a hard time getting it? I paid for both rings
10 years ago (02-06-2015)
Maybe they took a clue from these past low ratings and amped up their services because my experience was excellent. I took in my Grandmothers wedding rings I inherited to get them ready for my wedding. I needed both of the rings sized and wanted them sautered together. I spoke to Russ over the phone where he gave me an accurate quote and only an approximate date due back in to the store. When I dropped off the rings, I immediately felt welcomed in the store even though I wasn't making a purchase from them. I felt they were all professional in the store as the personnel made sure I wasn't just standing there waiting for someone to help (I was actually waiting for Russ who was on the other line when I walked in). When he finished helping the person on the phone, he immediately came over to me. I felt they took excellent care of my antique rings, including inspecting them immediately upon taking them into their possession and also taking digital pictures of them. They were also back to the store several days before they were expected to be. When I regained possession of my rings, I was even more impressed with such a professional job that was done with the way they were sautered together. The rings fit perfect and they looked brand new! They also still looked like they were two different rings even though they were now permenantly attached to each other. I couldn't have asked for a better job. They exceeded my expectations in every aspect and most importantly, when I received my rings back, I KNEW they had the same diamonds they were sent with. They certainly earned my trust with one of my most prized possessions.
9 years ago (11-05-2016)
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