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Kay Jewelers Outlet

  1. 10/18 Neighborhood Watch
  2. Oklahoma Jewelry Store

Reviews, get directions and contact details for Kay Jewelers Outlet

Address: 7638 W Reno Ave #535, Oklahoma City, OK 73127, USA
Phone: (405) 495-5924
State: Oklahoma
Zip Code: 73127


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Reviews
This is one experience I will not repeat or tolerate again. We went to have a ring (that was purchased at Kay's) cleand and inspected as well to have a new watch (also purchased at Kay's) sized. The customer service Rep Sherry was completely unprofessional. She sat and made calls and chatted to phone clients while there were plenty of customers to be waited on in the store. The other two reps were very engaged with other clients. Sherry made claims that the watch was unable to be sized and then was unable to update my personal information. She was actually put off by having to help clients in the store and never had a polite or courteous tone. Her body language spoke loud and clear that she did not want to be there. In addition: Jewelry that was shown was simply tossed in the case as to hurry to the next item. The displays were a wreck to put it nicely. This has not been my experience at any Kay's store in the past. I will say that if it has become the standard I will move my business to another jewelry dealer.
9 years ago (27-12-2016)
Erin and Becky were such a huge help with my fiancé and I finding a ring. We had ordered a ring from Jared and it was my dream, but 3 days later the ring was back ordered and then canceled. I was devastated. On a whim we drove to the Kay Outlet in OKC from Tulsa. Within a minute of walking into the store they had shown us our dream ring in our budget that exceeded our expectations for what we THOUGHT we could get. I recommend it to everyone!
8 years ago (10-03-2017)
My experience with Meaghan and all of the employees in the store has been very helpful. My 5th year anniversary is coming up and it was refreshing to see a collective bunch of employees that loved their job. I dont think i will be going anywhere else to buy jewlery. Thanks guys!
9 years ago (21-01-2017)
If you want a Sweet, Wonderful repesenidive ask for Eiran
8 years ago (07-03-2017)
Don't do it.place sucks for customer satisfaction !!!!! Don't bother
8 years ago (24-03-2017)
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