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Reviews, get directions and contact details for Diamonds Direct Oklahoma City

About

We know every customer has a budget- and it is the goal of our skilled diamond experts to provide the necessary guidance and diamond education to help you

Story

Culture:
At the heart of our culture is a family atmosphere where teamwork, fun and a positive attitude are crucial to providing a unique shopping experience that sets us apart in the industry. We take ownership, charge forward and make decisions that allow us to create long-term relationships with our customers. We believe we have what it takes to succeed and it’s up to us to continue to raise the bar daily. The customer is why we exist. Therefore, we will listen, exceed their expectations and never say no.

Concept:
Diamonds Direct is a true direct diamond importer, cutting out all the middle man markups. Having buying offices in Israel and India allows us to hand pick only the best diamonds to come to our retail stores. Our focus is owning the right diamonds at the right value. Our selection, education, warranties and guaranties create a no-risk shopping environment that is customer focused and flexible to make sure we maximize the customer’s budget and exceed their expectations.

Address: 5521 N Pennsylvania Ave, Oklahoma City, OK 73112, USA
Phone: (405) 608-8802
moc.tceridsdnomaid@ckoofni
State: Oklahoma
Zip Code: 73112


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed


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Reviews
I purchased an engagement ring here. The atmosphere was very clean and friendly. I didn't feel pressured into buying..until i said i had other places to look..then the pressure came on. But thats their job so i can't blame them. I feel i got a great diamond at a great price and they did wonderful on the setting.
8 years ago (07-12-2017)
This place was beautiful and the staff was very professional. They made engagement ring shopping an experience however some aspects of the shopping was a little vague as far as costs. Still a wonderful place to go.
8 years ago (22-11-2017)
Service was outstanding, low pressure and professional. Found a very nice gift for someone special there.
7 years ago (13-01-2018)
I'm so glad I found Diamonds Direct Oklahoma City. I had been shopping for a 25th anniversary ring for my wife, and at the big-box/mall jewelry stores everything I looked at was overpriced and low-quality, with sales people who were obviously not experts. We were in Oklahoma City for a weekend outlet mall shopping trip and decided to stop at Diamonds Direct since they don't have a store in my state. I'm SO glad I did!! Their prices and quality were FAR better than the chain jewelry stores. I couldn't find exactly what I wanted in the store so, they had the ring custom-built for me. The process went smoothly and Nelson was great to work with. He communicated with me via text and email on a regular basis to keep me updated. He helped me pick the perfect diamond by explaining diamond GIA grading, quality, and pricing in a transparent way. I was a little nervous to buy a ring that I hadn't actually seen (because it was being custom-built), but when it arrived I couldn't have been happier about how it turned out. It's stunning, and exactly what I had in mind. My wife absolutely loves it. I can't say enough about Nelson and his team - it's not often that I experience incredible customer service like that. And I was really impressed with Diamonds Direct's warranty/guarantee. At some of the other stores I shopped at, you had to purchase a lifetime warranty to receive the coverage that DD offers at no cost. So my advice to anyone reading this is to avoid Za***, Ka*, Helz**** and all the other big-box stores and go to Diamonds Direct instead. You'll get a much higher quality diamond for the price, better customer service, and a better warranty. I realize this review sounds like a sales pitch, but I'm truly that happy with my experience. Highly recommended.
8 years ago (24-11-2017)
I ordered a ring while on a travel assignment from work. They told me it would be 5 weeks. I call a week before I'm set to go home and they tell me that the diamond I picked out isn't the diamond that they are going to put in the ring; apparently, the cards got mixed up (seems a little fishy right?) so they didn't place the order. They said they had been trying to call me but the number they had on file, which isn't the number that I gave them, is my ex-wife's number. Yes, my ex-wife has been getting updates on a ring that I'm trying to purchase! I called today (3 days before I'm set to leave) and the order had been placed and they have the ring being sent to the store in Oklahoma City (I live in Alabama and I'm here in OKC for work) and will be here in a few weeks. This does me no good. So, I'm having them send the ring to the Birmingham store which is 3 hours drive from my home, they still had my ex-wife's number on file, I'm getting a diamond I haven't even seen a month after it was promised, and I didn't even get one apology on the matter. I'm considering canceling my order. I'm not sure if the people in this store are crooks or just really incompetent.
8 years ago (25-09-2017)
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