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Kelli's Auto Sales

  1. Grandview South
  2. Grandview Car Dealer

Reviews, get directions and contact details for Kelli's Auto Sales

About

Specializing in high quality & low price previously owned domestic & import cars. We have been providing customers this service for over 23 years.

Address: 711 Grandview Ave, Columbus, OH 43215, USA
Phone: (614) 488-4415
ten.labolgcbs@1010diasn
State: Ohio
Zip Code: 43215


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Reviews
I bought a 2007 Cadillac STS from this dealer. In the ad, it stated the car had a new timing chain and tensioners. The dealership verbally confirmed they had replaced these on the car prior to sale but couldn't find any documentation to prove it. I stupidly took their word for it and bought the car. HUGE mistake. It immediately had trouble running/starting. After getting warm and turning off, the car would NOT start. It was also running VERY rough. I took it to a ASE certified mechanic near my home who knew nothing about the timing chain situation. I told him the symptoms and he came back to me stating the engine was out of time and needed a timing chain replacement. Once I told him the timing chain had supposedly been replaced, he said the "screws on the timing chain have never been touched, it hasn't been replaced. You've been taken advantage of" word for word. After that, I contacted the dealership. Their response? Absolute disrespect. I'm yelled at and accused of lying about how much I've driven the car despite the sale paperwork and mechanics diagnosis showing a mild difference in mileage. I decide not to deal with them any more because they're impossible to communicate with. I decide I'll take it to a Cadillac dealer for another opinion. Their diagnosis is the exact same as the other mechanic except worse. The timing chain needs replaced (since they say "it's never been replaced"), the brakes need replaced, spark plugs need replaced, power steering is completely shot, and basically another $1,000 worth of work needs done to the car ON TOP OF the timing chain. Bottom line: STAY AWAY from this dealership! They're NOT honest.
8 years ago (14-03-2017)
Horrible delearship that everyone should stay away from! i paid 6 thousand dollars for a car, then he wrote that I bought it for 3 thousands only in the title. Had to fix and replace almost everything in the car! They are so dishonest.
8 years ago (24-03-2017)
You get the personal attention and care that you won't find nowadays in other car dealers.
9 years ago (07-08-2016)
very believable stores in America his stores name highly spreed in India
9 years ago (06-08-2016)
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