Kessler Institute For Rehabilitation

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Address: 1199 Pleasant Valley Way, West Orange, NJ 07052, USA

Phone: (973) 731-3600

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State: New Jersey

Zip Code: 07052

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Reviews

We were all pleased that Mom was accepted at Kessler West Orange. But from then everything went downhill. We found the care of the doctors and most nurses was subpar. My mother-in-law had come from University Hospital and the nursing staff was top-notch. To try to get an aide or a nurse to help is impossible at Kessler and there is never anyone around. My family tried to stay  to keep watch almost all day long. Mom's roommate  told us  lots of  bad overnight situations. 
     They are sure to keep you there for the entire time that Medicare will pay and then miraculously you can leave on day 20. Glad to report mom has done much better at home and I will never send her to Kessler or any rehab ever again because of this experience

 8 years ago (20-09-2017)

I rated a 1 since rating a 3 never helps.  I do this to try to help, not simply to complain.  Most service is horrendous!  Very few employees have demonstrated any genuine care or professional attitude.  My urology appointments have never been less than 45 minutes late.  The operators will transfer you before you complete a sentence.  While impatient, the shift change were 1+hr since those coming were late and those leaving stopped helping early.  I am grateful for those who have demonstrated integrity and professionalism despite the culture of laziness and apathy but they have tremendous room for improvement!  Dr. Kirshblum is the best doctor I have ever known, Buffy has been amazing!  They do research that is invaluable but the patient care is a FAIL!

 8 years ago (02-08-2017)

Keep trying,you need to break your neck to be given a sh... about. Patients are treated better if you are photogenic for hallway pictures. Stay away from this place.

 8 years ago (20-07-2017)

Thanks  a lot to the speech therapy teachers from Kessler they're make sure that you are OK   ,very concerned people I will recommend anyone right there

 8 years ago (11-04-2017)

No good we wait hours for a nurse to come no good just Waring no good staff just be warned when you go the phones to call them are no good and teraidle

 8 years ago (05-07-2017)

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Kessler Institute For Rehabilitation

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