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Reviews, get directions and contact details for Kettle Moraine YMCA - West Washington

Address: 1111 W Washington St, West Bend, WI 53095, USA
Phone: (262) 334-3405
State: Wisconsin
City: West Bend
Zip Code: 53095


Opening Hours

Monday: 4:30 AM – 10:00 PM
Tuesday: 4:30 AM – 10:00 PM
Wednesday: 4:30 AM – 10:00 PM
Thursday: 4:30 AM – 10:00 PM
Friday: 4:30 AM – 10:00 PM
Saturday: 6:00 AM – 6:00 PM
Sunday: 7:00 AM – 4:00 PM


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Reviews
Going on 10yrs++ of memories... from just married to having kids, working through injuries... There are many volunteers that want to help, but may not be trained in customer service. With amazing programs for kids and adults, one has to be forgiving of the occasional mishap in service. Compared to the nearby Wisconsin Dells, we have been 100% spoiled on the indoor water park. Our family regrets a recent trip there and wish we would have invited family to our house instead of the Dells. That says a lot about the facility. It is better than many of the World's finest Indoor Water-parks.... Crazy but true...we are spoiled beyond imagination.
7 years ago (03-01-2018)
Awesome daycare. Otherwise rude staff working in the front. Not very helpful. Greedy corporation.
8 years ago (15-12-2017)
Equipment is old.. they never seem to upgrade. So busy here that a lot of times you can't even get on the machines you want. Some of the employees at the desk are very rude. Definitely not worth the pricy membership of almost $70.00.
8 years ago (08-06-2017)
I have always found the folks who work at the Y to be so very helpful. The Adventure Pool is awesome!
8 years ago (31-05-2017)
so i wrote my review on facebook but it got deleted so im just gunna post this here: i added a screenshot of my post( edit: they put my review back up the day after i wrote this review! what a coincidence! anyways, i digress, ) not sure if its being added here but what happened is this: i could not breathe because i had a cold and the chlorine content was so high that the combination led me to start choking and i literally could not breathe after being in the pool area for about thirty minutes. i had to exit the pool area and i used the emergency exit. instead of the staff asking if i was ok, they harassed me for leaving the pool area by using the emergency exit. I was being yelled at while i was unable to breathe...are you kidding me? So i left the pool area because i didnt feel like being screamed at. As im leaving the YMCA the lady at the front desk refuses to give me my card back and is holding the card near her chest as she is SCOLDING ME. All i want to do is leave. I finally get my card back and I say nothing as Im quickly trying to make my escape. As im walking out the door a staff member screams at me that she is going to call my mother! im 27! I just looked at her like she was insane and left. She actually did call my mother and we both had a wonderful time laughing. Im not allowed to come back unless I apologize! What immaturity although entertaining...Its unfortunate because I do enjoy the ymca but the Staff needs to be replaced and the chlorine needs to be adjusted.
8 years ago (03-07-2017)
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