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Reviews, get directions and contact details for Key Chrysler Jeep Dodge Ram - Tobey Auto Group

Address: 2020 N Detroit St, Xenia, OH 45385, USA
Phone: (937) 372-4451
State: Ohio
City: Xenia
Zip Code: 45385


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
The experience here was just different overall. It wasn't necessarily bad, but it wasn't as good as it could have been. It started off by me walking into the building and into a group of three male employees who were standing by the door. All of them just looked at me like I had just stepped off the mother ship and they were so shocked they couldn't form English yet. I introduced myself to the older of the three, Dave, who took me out to look at the Charger I wanted. Everything went fine with Dave. He was nice, personable, and didn't pressure me when I said I needed to wait until I received my first pay check from my new job on Thursday. The sales manager was also very nice and did everything he could to make sure I was satisfied with the deal. I texted Dave on Thursday after I received my check and told him I would be in around 1 to get the car. He said to make sure I bring my down payment and other paperwork and he would have the car cleaned and waiting for me. I got there a little after one and noticed the car still sitting where I had left it. That's fine. Not a big deal. I begin to process my paperwork and was asked for the cash down payment by the man in finance. I told him I wasn't told to bring cash but could put the payment on my credit card. Again not a big deal. We processed my finances and I was out of his office in less then 10 minutes and it was then I realized I was never offered gap insurance which I wanted and I guess I should have asked for. My mistake as I've never had to ask for it before as typically dealerships try their hardest to sell all the extras with a new vehicle. I turn in the keys to my old car and get the keys to the charger and while I'm looking over the vehicle I notice various scuffs and an odd sticky substance over the paint which I ask Dave about. He has someone clean it off while he explains the vehicle has been fueled and is ready to go. I leave with the vehicle and notice that the gas is just over 3/4 of a tank. So you couldn't be bothered to make sure I have a full tank of gas? Also, not a big deal, but eventually these minor attention to detail errors start to add up.
7 years ago (27-02-2018)
Absolutely the best experience I have ever had buying a vehicle. My salesman Joey was a great guy. Down to earth, didn’t ever try to pressure me into a sale and didn’t try to feed me a bunch of BS. I got a good deal and I’m very happy with my purchase of my Ram 3500. I know when it’s time to get my wife a new vehicle I’ll be making the 45 minutes drive from my house back up to Keys.
7 years ago (26-02-2018)
Amazing service, quick and detailed. They took us in, let us test drive 2 different vehicles without hesitation. They worked out a decent price and sent us on our way. I'd definitely go back.
7 years ago (27-02-2018)
After searching the web for a used Town & Country minivan, we were contacted by DJ Yates from Key Chrysler/Jeep etc. He was very helpful and sincere with assisting us in selecting the right vehicle that fit our needs. Our visit to Key Chrysler (on a very cold and snowy night), we found just the right van sitting at the front door, engine running, the interior toasty warm and awaiting a test drive. DJ was very thorough to insure we were familiar with the vehicle's features and operation. Following the test drive, DJ answered all of our questions and concerns. Our purchase of a great car was complimented by a very warm, sincere and knowledgeable sales person (DJ Yates). Go see him soon!!!!!
8 years ago (27-12-2017)
I have bought numerous cars from Tobey Auto Group and brought a friend over from Indiana so he could buy his first car from TAG! My friend was exceptionally happy to find the price he did on an excellent car. He felt he was treated with courtesy, respect, and was given a very fair price on his trade in.
7 years ago (10-02-2018)
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