KeyBank

Reviews, get directions and contact details for KeyBank

Address: 245 W Bridge St, Catskill, NY 12414, USA

Phone: (518) 943-6861

Website

State: New York

Zip Code: 12414

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I called the investment services 3 times in a week. I still have received no response back .  I will move my account to another bank asap!

 9 years ago (10-10-2017)

This was a relaxed, friendly neighborhood bank branch when it was with First Niagara.  The staff actually knew many patrons by name or sight.  They were always willing to take time to do a favor for a depositor. No more.  The culture of Key Bank is like that of the crocodile--kill or be killed.  On two consecutive visits, I have been upbraided, loudly humiliated by a sort-of-teller-jack-of-all-trades and a new-accounts manager because they did not like the identification I had been using at that very bank for more than a decade.  When I asked the manager-ogre if I could have a printout of my account history for the previous month, the gorgon snapped at me as if I'd asked for her car keys and her firstborn.  I'm getting out--before I need a key to do it.

 9 years ago (27-03-2017)

Fast service, very nice tellers, and super helpful!

 9 years ago (05-10-2017)

What a terrible bank that doesnt care about the customers. Constantly hit with fees, our money is literally disappearing from our account. Do yourself a huge favor and go to literally any other bank

 9 years ago (27-05-2017)

Slow, unhelpful, and resentful service. No support, and their online is from hunger, worse now even than when they were 1st Niagara.

 10 years ago (29-12-2016)

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