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KeyBank

  1. New York
  2. New Rochelle Bank

Reviews, get directions and contact details for KeyBank

Address: 28 Lecount Pl, New Rochelle, NY 10801, USA
Phone: (914) 637-3671
State: New York
Zip Code: 10801


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Reviews
On Saturday afternoon, my friend and I used the keybank ATM and then got some food from the restaurant next door, when we came back in 10 minutes or so, the car was booted. The man charged $50 to remove the boot. I called keybank and was told that after banking hours, this is not their problem. This is a way to discourage customers after working hours. It was a very unpleasant experience. I know I'll never use this bank again. If they don't allow parking, why don't they put a gate there or charge for the parking? this is a sneaky way springing on people.
8 years ago (17-07-2017)
I would like to share my experience with the Bank's 800 number and the lack of knowledge and common sense of the representatives there. My phone car loan payment was directed to a checking account at a bank that I did business with when I took the loan out 5 years ago. Since then, the bank was taken over 4 1/2 years ago by another bank and I have been banking with them ever since. I recieved a phone call that my current payment was rejected by the bank for "Insuffient Funds". I tried to explain to the representative that the former bank was taken over by my current bank and that I have been dealing with the "new" bank for 41/2 years. No one understood the dilemma. They kept insisting the old bank was my bank! Needless to say I got no where until I physically went to the closest banch, 50 miles away, from my home ! It was then I got the matter straigthened out. Once my loan is paid off, Key Bank will be off my radar. The employees who are hired from this foriegn country need to be trained better or employment needs to be brought back to the USA. I will never do bsnking with Key Bank EVER!
8 years ago (09-08-2017)
The employees at this branch are very helpful. I would recommend anyone to bank here. From the management to the tellers they are all very accommodating. 6 stars in my eyes.
8 years ago (18-03-2017)
When you want $1100 of your own money and have to wait 10 mins for the teller to get approval from the manager who is on the phone.
8 years ago (22-03-2017)
worst bank ever. i had this loan from niagara, that recently merge to keybank. until now, im having trouble with my car loan. i never had problem with payments not unless my account was transferred to keybank. it took forever until i got my updated statement. then when i came to this branch to ask for assistance because i wanna cash out every single balance i hv on my account, she still told me d balance computed in months of installment. she should be able to compute it without all interest in months remaining coz im paying it in full now.she said she cant help. then who can help?!
9 years ago (21-11-2016)
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