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Reviews, get directions and contact details for Keystone Dental Care

About

Keystone Dental Care offers general dental care for the family, with a focus on prevention. Located in Chambersburg, PA.

Address: 767 5th Ave B-3a, Chambersburg, PA 17201, USA
Phone: (717) 709-7940
State: Pennsylvania
Zip Code: 17201


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Reviews
Fantastic! Staff is friendly and understanding I have six kids and hard to maintain them all in the waiting room, would get the last star if there was some sort of area I could contain them in so they didn't disturb others. Outside of that fantastic crew, great care, and recommend to my friends.
9 years ago (13-02-2017)
You guys really need to start treating your patients like they are one. I understand being slightly late for an appointment but when someone has to drive almost an hr to get there just to be told they're a few minutes late and need to reschedule is not acceptable, me and my wife both had to miss work lose money and hrs of our day gas money and more all to drive all the way out there to be told with a completely empty waiting room non the less that we can't be seen and need to reschedule. Sorry not everyone can just take off work everyday waste money on gas and hrs of their day to be told sorry we can see you for being 5 mins late. You guys lost my wife as a patient she doesn't want to deal with the rude and inconsiderate treatment of our time anymore. Im also considering changing myself because i don't need that to happen to me also. I don't see you guys really caring to compensate patients that waste their day and money driving out there to be told sorry. Sorry doesn't give me back my time, gas money, and missed work hrs for driving there now does it?
9 years ago (14-11-2016)
Our 3 children have seen Dr. Nana Odoom during the last several weeks. We really really like her and her hands on approach. She makes a stressful appointment enjoyable with humor. She talks directly to the children and explains everything that she is doing. The dental hygentist who we have meet have been curtious and thorough. The office staff have worked with us to schedule appointments around school schedules. Going to the dentist can be tough but the staff here have made it great for our family.
9 years ago (07-10-2016)
DO NOT use the new pediatric dentist unless you want to be bashed by the dentist regarding the condition of your childs teeth. My daughter just took her 3 1/2 year old son there and had a terrible experience. My grandson is not a big fan of going to the dentist. She tried to take him there a month or so ago and he would not cooperate and open his mouth so Keystone told her they had a new pediatric dentist starting soon and to come back. My grandson went today and did not like being there again. The new pediatric dentist told my 3 1/2 year old grandson meanly "well we can do this the hard way or the easy way." Then she put a device in his mouth (while he was wimpering) to hold his mouth open. Then when she found out he had a cavity, she told my daughter "well I'm not the one who put puts stuff in his mouth (to give him a cavity). My daughter told the dentist she was being very offensive and took her son and walked out of the office. My daughter was terribly shaken by this experience and is going elsewhere.
9 years ago (16-09-2016)
My daughter's first clean appointment was fine. When she went in for cavity to get filled. They freaked her put by not showing her all of the tools. Dr Murphy got annoyed, walked out. Came back 5 mins later. She asked if we could do the filling. We told her my daughter was still a little freaked. she said rudely well you are just going have to reschedule. Instead of taking the time to show her the tools herself she turned her nose like my daughter wasn't supposed to freak out. So we rescheduled her appointment, months out. Today I had them call, saying that Dr Murphy decided that she wouldn't do my filling til her teeth were clean again. Now mind you her appointment is tuesday. Okay why not call me to tell me this month's before?! Now instead of my daughter being seen Tuesday she's now being seen at the end of October for her teeth to be cleaned. And now her filling appointment is in the middle of November. Not tuesday! Not to add the fact that the receptionist was rude as can be when I was talking to her. So thank you keystone dental for ruining my daughters first experience at a dentist, with rude ignorant employees. I hope everyone reads my review! Definitely not be taking my daughter back to you.
9 years ago (02-09-2016)
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