KFC

Reviews, get directions and contact details for KFC

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KFC in West Dundee, part of the world's most popular fried chicken restaurant chain, now offering buffets, catering, free wifi and more at select locations. Check our site for local details

Address: 818 W Main St, West Dundee, IL 60118, USA

Phone: (847) 428-4749

Website

State: Illinois

City: West Dundee

Zip Code: 60118

Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 10:00 PM
Saturday: 10:30 AM – 10:00 PM
Sunday: 10:30 AM – 10:00 PM

Update Info

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Reviews

KFC apparently stands for Kills Frequent Customers. This place offers horrendous service for a low price. The window worker always wears sunglasses at night. He either has an eye disease or is a complete dbag. 
They will mostly get your order wrong, mostly. They will read it back wrong seconds after telling them. After 3 times they laughed and had a 2nd person take my order. I gave my order 2 more times to that person. 
This happens every time I go there, which is about once or twice a year when I have the urge to be frustrated by incompetence. 
I wish I had more hands so I could give this place 4 thumbs down. 

UPDATE: I went back because its the only KFC nearby. June 2018. After waiting 5 mins at the drivethru order window, no one helped me, so I drove up to the 2nd window and knocked on the glass. After a minute, some lady came to window and said their sensor doesn’t detect large trucks. Then she gave me attitude!! I was like oh no u didn’t and she was like pull up around the corner. If I wanted service this bad I’d... oh I guess I’d just come back here since they’re consistently the worst I’ve ever experienced.

 7 years ago (05-06-2018)

Not last Wednesday but the Wed. before, the kids meals chicken strips were less than 1/2 the size.  What happened????   Is this a privately owned store?   I felt I was really ripped off and my grand kids were still hungry.   Why would you cheat kids on their lunch?????????   Really mad that this happened and I want to complain to the proper people.   Thank you.

 7 years ago (22-01-2018)

Just awful. Went through drive thru an hour before closing. Sign on speaker when we pulled up said they were out of all grilled chicken today. When we ordered chicken tenders, we were told they were out of those also. When we got home our 2 sides of mashed potatoes and gravy were containers filled with just gravy! BOTH of them! And sodas were low on syrup. When I tried to call the store the phone goes to a recording that says all circuits are busy. Worst fast food experience EVER. Never going back to this location again.

 8 years ago (29-09-2017)

Chicken was good but I called ahead by 25 min and it still wasn't ready when I got there.

 7 years ago (20-02-2018)

The food is good as well as the service. The booths are work out and need to be replaced.

 7 years ago (17-04-2018)

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