KidsKare P.C. Family Dentists Las Cruces

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Dentistry for the whole Family. KidsKare P.C. serves Adults and Kids with stellar dentistry!

Story

Dentistry for the whole Family. KidsKare P.C. serves Adults and Kids with stellar dentistry!

Impressum

Address: 1405 S Valley Dr Suite 300, Las Cruces, NM 88005, USA

Phone: (575) 532-5437

Website

[email protected]

State: New Mexico

Zip Code: 88005

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Reviews

I trust them with all my dental work.  Dr. Baymiller is amazing!

 9 years ago (18-10-2017)

I wish I would have read these reviews first! This place is the worst, very unprofessional, will not return with my 4 children and have cancelled my parents and also my inlaws appointments. Heard so many negative comments by an older assistant Katie, tell another older one how the office manager was ran off and how glad they were to have made her time miserable there!!!!!! Im an administrative assistant for the city of las cruces and found this so inappropriate and sad!!! Then the Dr was seen by my 8 and 9 yr old daughters fondling the young xray tech in the xray room!!!!! WHAT IS THIS PLACE!! On my way out I told the front desk girl and she said, well thats why we moved to this location to get rid of the bad reviews!!!!!!!!! OMG, really KIDSKARE!!!!!!! Never again!!!! Glad you think Las Cruces people are that dumb to believe a new building is gonna do the deed for you!!!!!!! DONT GO HERE!!!!!!

 9 years ago (24-08-2017)

Fast and friendly. I was in severe pain from an abscess and I called as a walk in. I was seen in five minutes and after x-rays was given a numbing med. The dentist and 
Assistant were awesome.

 9 years ago (26-07-2017)

Just called to ask about getting an appointment. The receptionist was horribly rude. I would never give them my business just because of her behavior alone.

 9 years ago (18-10-2017)

if I could give negative stars, I would. DO NOT GO HERE!!! When originally booking with them, I asked specifically about the reviews regarding patient wait times. I was assured that they had a transition of management and are now on top of it. THIS WAS A BLATANT LIE. My husband had an appointment this morning (3/20/17)  at 10am. He waited for an hour and then was told it would be another 30-45 minutes. At this point I reached out to the office myself. Here is the explanation that I received:

The office manage (Heidi) has a triple booking policy. This means that every appointment time must have 3 clients scheduled at the same time in order for the scheduler to start offering appointments further out. In our case, this means that the provider was scheduled for a root canal, a crown w/fillings and my husband's root canal evaluation all at the same time. I was also informed that evaluations (should be a 10-15 min appointment) are seen last on this list. 

They are in fact under new management. The new office manager's name is Heidi. I have been informed that this is her policy. Scheduling is her decision. The dentists do not control this policy. I also asked specifically if they understood that this policy basically tells clients that the dentist's time is the only valuable time and communicates to their clients that their time is not valuable. I was told that they do understand this and that they consider the dentist's time to be unquestionably more valuable than the time of the waiting client.

In short, this practice (specifically the office manager Heidi) does not respect their clientele. I have also filed a complaint with my insurance provider. 

I repeat DO NOT GO HERE!!!

**UPDATE: At the close of the evaluation, my husband was referred to a dentist in El Paso because the provider (Dr. Oushy) Did not want to work with a client with a mental health condition. My insurance has recommended I file a complaint with the State Board of Dentistry. I will be doing so**

 9 years ago (20-03-2017)

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