Kiernan-Laitinen Heating and Air Conditioning

Reviews, get directions and contact details for Kiernan-Laitinen Heating and Air Conditioning

Address: 1500 Durand Ave, Racine, WI 53403, USA

Phone: (262) 637-0156

Website

State: Wisconsin

City: Racine

Zip Code: 53403

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: First Call Heating and Air Conditioning, Heating and Cooling Solutions, Who owns First Call Heating and Cooling, Heating and Cooling near me, HVAC Racine, WI

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Reviews

Nothing but problems from the very beginning. They couldn't remember our schedules installation date. They installed our furnace and AC wrong and improperly. They left a mess behind, ignored our concerns and claimed they did everything correct. So why does my 8 month old unit already have a leak, water pooling inside and rust both inside and outside the unit? Demanded payment without making corrections to their poor work. NEVER use this company! Pay a little more for a different company. It will be so worth it in the long run. I promise.

 7 years ago (14-03-2018)

This company used to be the best. My experience this year has been absolutely terrible. It took 3 visits to get the problem fixed, and I had to tell them what it was - after a technician had already been here twice and furnace was still not fixed!! I will be going to another HVAC company in the future. Although everyone was nice, this company has gone downhill. During one of my phone calls I got guy on the phone who was arguing with me and treating me like I didn’t know what I was talking about. When I told him the tech who was here didn’t seem to know what he was doing - his answer was to tell me how many years experience that tech has. Then he all of a sudden seemed to catch himself and became very solicitous. Too little too late. I do not recommend this company any longer, which is sad. As I said, they used to be the best.

 7 years ago (24-10-2017)

Had them install a/c , furnace and water heater less then 1 year ago. Terrible job. Ordered wrong furnace and installed damaged water heater in wrong place ,asked technician about damage to water heater  said he didn't do it. Called office to have sales person come out to look at it. They replaced water heater next day and installed in right spot. They left without starting water heater, called again to have them come back and start water heater. Less then 1 year later have issues with corrosion in furnace because hose clamp not tightened probably. Technician worked on clamp for 5 minutes ,sat in truck for 25 minutes. Gave me a bill for $200 . I asked why work wasn't covered under warranty. Technician was very rude and said he would call his boss . another 15 minutes in truck ,gives me bill for $95.said I had to pay for trip charge. Will not use Kiernan again. 

 8 years ago (30-07-2017)

Rude and unprofessional staff members and complaints not considered seriously.  I would NEVER use this company for any services.

 7 years ago (29-01-2018)

I had the very best experience with this service yesterday on an 80 degree day!  From the receptionist, Lianne, to the technician, Lance,  the service was courteous, prompt, and honest! The tube of my air conditioner was clogged and after calling around to compare service fees and hourly labor, I decided to go with this company and was not disappointed! 
First of all, I was surprised in this heat that they had a technician even available.  From my initial phone call to the time my service was complete, a mere two hours had passed. Lance was accommodating, respectful, and explained what he was doing. If this  problem had not been addressed this quickly and accurately, I could have been in for a very expensive ordeal! Do not even shop around; these are the people for you!!! Bravo on a job well done! Thank you very much!!!😎

 9 years ago (04-08-2016)

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Kiernan-Laitinen Heating and Air Conditioning

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