Kim Iron Works Inc

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Address: 2331 E Orangethorpe Ave, Fullerton, CA 92831, USA

Phone: (714) 441-1800

Website

State: California

Zip Code: 92831

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Reviews

I live in Buena Park, and have seen the shop on Orangethorpe for almost 20 years driving by. So I called them on my fence repair job. It took them 3 days to come and do the work. I was so happy that they came quickly.

Thanks for a quick repair on my fence! It is as good as new..

 8 years ago (04-08-2017)

I ordered 2 gates from these guys. They told me that it would take 3 weeks to complete the job. They were on time, and I have beautiful gates now! Thanks Kim Iron! 

Oh, the price was good, their quote came in the lowest out of 3 quotes.

 8 years ago (04-08-2017)

Kim Iron Works in Fullerton, CA manufactures both commercial and residential, interior and exterior ornamental wrought iron doors, gates, railings and fences. We will design and create the perfect hand-crafted contemporary or antique wrought iron to your exact specifications and style.

We are state licensed, bonded and insured. Lic. # 878031

 8 years ago (09-08-2017)

Kim Iron Works doesn't stand behind their work. They say on the invoice that they don't guarantee paint. That's because their paint won't even last one rainy season. I posted pix - but they'll take them down. Installed March 2016, after 1 rainy season, there is rust at almost every knuckle and every weld. 

There were problems from the get go. Salesman was Mike - he no longer works there - fired according to their operations guy, Moreno, who tried to blame him for the poor quality of the work:

Installation delayed - paint hadn't dried.
Measurements incorrect - one day install took 2 because they had to cut and weld pieces to fit.
Paint was not hardened by the time they installed.
Within 2 weeks there was rust!!!
They returned with an installer and a teenager who seemed like he was an owner's relative. They spent a day spot priming & painting - but since they didn't grind down to bare metal, the rust returned.

When I asked them to fix their shoddy work  after the rainy season ended, Moreno told me that his boss - to whom I was never allowed to speak - wouldn't allow him to do more than touch ups, and that they didn't offer a maintenance service - all I'm looking for is what they agreed to in the contract.

They sent 2 workers who took one look at the fence and told me it was at least a day's work in prep and prime, then come back to re-paint. They called Moreno who told them to spend 2 hours max. 
Since they couldn't do anything meaningful in 2 hours, I sent them away and called Moreno who told me the 2 hours was all they were prepared to do.

The workers all understood that the paint was improperly applied - even Moreno agreed that it wasn't up to their usual quality - but management obviously thinks bad work is a good advertisement.

 8 years ago (14-06-2017)

I had two experiences with this company for two separate projects. They were consistently rude and acted like they were two busy. They do not know how to deal with customers and from what I read from other posts - their work was shoddy. What was promised to customers was not delivered. Don't use these guys - save yourself money and the headache!!!
NOT WORTH YOUR TIME!!!!!

 9 years ago (25-03-2016)

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Reviews, get directions and contact details for Kim Iron Works Inc

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