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Reviews, get directions and contact details for Kmart

Kmart

Story

Your local Kmart is the place to get everything you need in one stop. Update your home decor, catch up on the hottest fashions in clothing and shoes or pick up the latest in electronics.

Address: 484 Boston Rd, Billerica, MA 01821, USA
Phone: (978) 667-4176
State: Massachusetts
City: Billerica
Zip Code: 01821


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 8:00 PM

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Reviews
I bought a kmart item online and head the receipt via email. The item was shipped to my house and arrived broken. I was told I could return it to any Kmart. The employees couldn't find my order (order was only a week old) and refused to return it. The store manager Bob was even more rude and less than helpful claiming that items bought online could not be returned at the store and I had to pay to ship it back. I called the online customer service for kmart online, they tried to talk to the manager to let him know they had issued a return label and he could accept the item and he refused. Ultimately, I was told to leave the store and my item was not accepted.. still broken. Worst customer service ever. Do not go to this store or buy things online
8 years ago (10-09-2017)
Worst store around. Need it to go out of business.
7 years ago (12-02-2018)
They do have everything with out the waiting
7 years ago (04-04-2018)
A sad situation. The store is always disorganized (employee-wise). The employees to not appear to know/care what they are doing. There are never enough registers open. It has the potential to be a profitable store...but the management (at the top)must change to be successful. They require guidance...a lot of it.
9 years ago (09-12-2016)
This is a good store to go to. I have been able to find clothes, toiletries, general home goods and tools all at a reasonable price.
9 years ago (07-10-2016)
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