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Marshalls

  1. North Tewksbury
  2. Tewksbury Department Store

Reviews, get directions and contact details for Marshalls

Address: 10 Main St, Tewksbury, MA 01876, USA
Phone: (978) 851-6299
State: Massachusetts
Zip Code: 01876


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Reviews
Not alot of selection.
8 years ago (22-07-2017)
Customer service needs a ton of improvement. Have the decency to greet the customers once they walk in or within 10 ft away was what I was taught back in my sales position at tj maxx in Tyngsboro, instead of staring at them with a blank face. Offer customers assistance, if you see customers having trouble finding something or if their hands are full take the initiative to ask first and then go and grab them a shopping cart. Rated them three stars for lack of CS as mentioned above, but I discover great finds once in awhile and the store is large, usually very clean and organized which I do like. Employees take notes!
8 years ago (04-12-2016)
The staff there are to young to make final decisions. I needed a price check for a clearance item. They could not find the same item so they tried comparing a better named product that was not a clearance item and didn't look the same at all. They could not find the same item because it was a clearance item and they said they have to go by there gut instinct. Well there instinct is wrong do I won't be back.
8 years ago (12-12-2016)
Found everything I was looking for!
8 years ago (17-07-2017)
I love the products and prices are great but the customer service is atrocious. I'm young and black. I have 2 toddlers so when I shop v there they must think I'm stealing or something. They follow me around the store giving me dirty looks but never offer assistance like they do with the other customers. I bought a ton of stuff one day while chatting with the cashier during the holiday season. She forgot an item so I came back to purchase it and her attitude was to be defensiveveb evendors tho I insisted it was my fault ( tho it wasn't). I asked if they could just relocate the item so I could still purchase it while I waited at the counter. The whole front end had a major attitude about it and insisted I shop elsewhere. I also noticed there are no employees working there that are of color. No spanish, asian, blacks, Indian, wtc.... all whites. They give me the dirtiest looks all the time when I'm shopping. But it's the closest store to my house with the highest quality items.too bad they're all jerks in there tho.
9 years ago (07-02-2016)
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