Kohl's Tolleson

Reviews, get directions and contact details for Kohl's Tolleson

Address: 3000 S 99th Ave, Tolleson, AZ 85353, USA

Phone: (623) 936-0248

Website

State: Arizona

City: Tolleson

Zip Code: 85353

Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

David in Shoes was AWESOME! Unfortunately his co-workers in Customer Service were not on his level of ethics and customer care. David had over 5 customers he was helping all at once. He was helpful and kept a smile and went above and beyond by taking a shoe off the mannequin just so we could order it. That's where customer service who had a total of 4 customers, 2 at the counter and 2 in line, had no help what-so-ever. Customer Service had 2 cashiers and a woman on go backs and what looked like a manger speaking with one of the cashiers. After waiting approximately 20 minutes my turn came and the woman said, "we don't do orders for customers, you have to order yourself on the kiosk." I explained that David had already helped us on the shoes kiosk and it did not work.. she said, "well that's the only way to order, we don't order for you." And that was that. No help. I tried ordering on the kiosk right in front of customer service and no one offered to help! Even after my husband mentioned it wasn't working. So I placed the shoe on the counter and said, "I will just leave this here then since the kiosk doesn't work." And no one said anything or offered to assist. Poor customer care. They seemed very involved in their personal conversation to even notice i needed help. Walking out, the cashier was very sweet and offered to see why i wasn't helped. I explained i didn't want to bother them anymore they suck. Thanks to the employees who have a heart for customers and care. To the other employees. mainly the older ladies in customer service, you all need a training course on ethics and customer care.

 7 years ago (27-12-2017)

This store is where I usually order my in store pick up for. This store is always clean. Their customer service at this location has been exceptional since the day I started shopping at this location. Highly recommend this location. Kohls is pretty much the only store I order my clothes and home decor from now. It's always nice when you are already looking to buy something and you receive Kohls cash for your purchase!!

 7 years ago (29-01-2018)

A few months ago I needed to get some sunglasses, but I had my small dog with me and it was 118 degrees outside. I called them to see if I could bring my dog in really quick and the manager said yes. I will never forget her for the kindness she showed toward my dog. You will forever have my loyalty ❤️

 7 years ago (17-10-2017)

These people here move like turtles and I was able to find the exact item (perfume) I intended to purchase here at Target across the street for cheaper. Don't waste your time

 7 years ago (02-01-2018)

My second home.  Great deals.  Love the kohls cash & reward points.

 7 years ago (19-02-2018)

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