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Reviews, get directions and contact details for Kool Smiles Dentist

Kool Smiles Dentist

Story

Kool Smiles Dentist offers an enjoyable dental experience for the whole family. We provide a relaxed environment and accept most dental insurance to ensure your children's dentistry needs are met.

Address: 400 N Timberland Dr, Lufkin, TX 75901, USA
Phone: (936) 465-9319
State: Texas
City: Lufkin
Zip Code: 75901


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Kid friendly place. Angie was very sweet & explained everything.
8 years ago (19-04-2018)
Jessica was absolutely amazing! She was very friendly and answered any questions I needed answer. She never seemed as if she wasn't interested in what I was saying to her. Kool Smiles made a great choice when they decided. My kid told me that she loved her and couldn't wait to see her again. She makes going to the dentist fun!!!
9 years ago (13-09-2017)
Had a great experience everyone was so nice and friendly. Got in and out in a timely manor and the front desk clerk helped me get my appointments straight also. Thanks so much I enjoy coming here and will continue bringing my kids here.
9 years ago (14-11-2017)
I brought my kids in at 9:30am this morning 1-6-18 for their six months ahead scheduled in July 2017 cleaning appointments at 9:45am. I filled out 3 new patient thick packets, and mind you that it took me almost 30 mins to do. I went to hand the receptionist the paperwork, and instead of her taking the papers off the clipboard, she looks at me and say, Paper only. I gently placed the clipboard down, and walked to my seat. Next, she called me back up there, to sign three more pieces of paper. I signed them, and walked out to my car to smoke a cigarrete. My kids were still in the building playing. Next thing I knew, the receptionist had took amongst herself to shred all of my paperwork that I had filled out! Stating that she'd thought I had left. This by far is one of the most rudest disrespectful unprofessional places you could ever take your child or children. I asked for a manager and out came a team leader who could simply say he was Sorry, and that in order for them to work with my children I would have to refill the forms or he could reschedule us. Why? Why should people have to go through this? I took off work for this appointment. I'm too aggravated so out the door and off the premises we went. Learn how to treat people. Come to work selfless, ready to work, and not about yourself. PEOPLE DO NOT TAKE YOUR KIDS HERE! They tried to make it seem like it was my fault. When clearly I had never left the premises if my kids were in the play area still playing!!! I don't need an apology. Apologizing won't make up for lost pay and time. It also won't fix this Unsatisfactory review. To the owner, save your apology and no, I will not call you or email you. I'm taking my business to Dr. Jennifer Criss in Nacogdoches. Look her up people.. Good Riddens to YOU CRUEL SMILES! WHAT A WASTE OF DENTISTRY!!!
9 years ago (06-01-2018)
Made a appointment on Tuesday to come in Friday for tooth pain. Arrived 15 minutes early and waited 10 minutes only to be told that the only dentist in does not take my insurance. Receptionist said they tried to call me to tell me but they got no answer. No email or call to my secondary number to inform me.
8 years ago (27-04-2018)
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