Koong's

Reviews, get directions and contact details for Koong's

Address: 103 N Milpitas Blvd, Milpitas, CA 95035, USA

Phone: (408) 946-8020

Website

State: California

City: Milpitas

Zip Code: 95035

Opening Hours

Monday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Tuesday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Wednesday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Thursday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Friday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Saturday: 11:30 AM – 2:30 PM, 4:30 – 9:00 PM
Sunday: 12:00 – 9:00 PM

Update Info

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Reviews

Great family owned restaurant with both Chinese and Korean cuisine. The Jjambbong spicy seafood noodle was so yummy! The portion is big too. Fried chicken taste good too.

 9 years ago (31-01-2018)

Nice food and fair price. This is my second visit here. Feel satisfied every time. Good choice for friends or family gathering.

 9 years ago (19-01-2018)

Decent food, decent ambience, very kind and friendly staff.

 9 years ago (20-03-2018)

The food was actually really good, above average for Chinese food. We ordered the Mandarin Dinner Set (for 2) which was actually so much food I thought it would be able to feed a family of four. And it was so cheap, I would have expected to pay at least $10 more for it, though I'd rather they reduce the portions for the dinner for 2.

But I'm giving one star because of poor service which I mentioned to the cashier. There were 3 waiters but they mostly spent time in the kitchen. When we arrived there was no one who could greet us at the door. 
*There could have been wait-list to put your name down.*

Once we were seated, the waiters were busy bringing food out for other tables, they didn't even give us a menu and set the table with utensils. We waited about 10 minutes before we got one menu for two of us.
*There could have been menus near the tables or at the front of the restaurant to save time*
*There could have been utensils on the table which we could take for ourselves.*

Then we waited another 10-20 minutes to order our food and realized that there were some folks who arrived at the restaurant before us who hadn't ordered yet. The waiters were still spending half the time in the kitchen and we saw one go to the kitchen to pack 3 plates of To-Go boxes. Personally, I think it's great service to pack food for the customer but since there were so many people waiting, the waiters are not effectively using their time. 
*The customers could pack our own food if we were given our own boxes.*

After we finished our meal (which was too much for 2), we decided to pack our own food, so the waitors could attend to other customers. Many customers also went to the counter to pay because the entire restaurant knew they were understaffed (and incredibly inefficient).

I'm actually really sad writing this review because I really enjoyed the food. I'm hoping that they could improve their service based on the points I mentioned above or by hiring twice as many staff. I look forward to the next time I visit so that I can change my review to 5 stars.

 9 years ago (16-06-2017)

Excellent food. Won Ton Soup was delish. As was Chicken Salad. Dressing was perfect. Pot stickers cooked with just enough crispness.Will definitely come back again!

 9 years ago (08-10-2017)

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Reviews, get directions and contact details for Koong's

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