Kouder Electric

Reviews, get directions and contact details for Kouder Electric

About

Honest great lighting design and affordable willing to finance jobs

Address: 5371 US-6, Portage, IN 46368, USA

Phone: (219) 734-6887

Website

State: Indiana

Zip Code: 46368

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Reviews

Does very poor work. Had him change a simple gfci outlet. A week later it stopped working. Called him about it and he hung up on me. STAY AWAY!!!

 9 years ago (14-06-2017)

Positive UPDATE at the Bottom

July 2016, we hired Dave of Kouder Electric to put 15 LED can lights in and install our foyer light with a dimmer switch (also led). They were also suppose to make the outlets that were connected to the lights to be permanently on/hot so that we can operate other things like vacuums without having to turn the lights on in order to have the outlets work. 

Result: We can't use our foyer light without looking like we're hosting a rave party because they strobe 9 times out of 10. Lucky we're a healthy family or that thing could be seizure causing. Our outlets are NOT permanently on/hot so when we vacuum in the middle of the day, we still need to turn on our lights. 

We have TRIED SOOOOO many times to get him to come out to resolve the issues and after a year, it's STILL not fixed. Most of the time he doesn't answer his phone or texts, when he does and says that he'll show....he doesn't. The most recent being that he said he'll get some guys to fix it on June 13th at 9am. No one showed or called. I called and after multiple attempts he answers at 9:43am and said that I'm still on the schedule but his guys have to go to Chicago to pick up ladders and it'll take about 2 hours before getting to me. At first I was ok with it because I forgot I had meeting out of the home from 12:30 - 2:30pm. I called the office line and asked if I could be rescheduled to 3pm. They couldn't do it but the secretary promised that the guys will be out today (Wednesday June 14 from 8-9am). AGAIN no show and no call. What a shock right? I called Dave on his private line and business line a number of times: 8:48am (he responds by text, "Sorry, I'm on a call right now."), 9:14am (he responds by texted, "Can't talk, Call you in 15 minutes"), 9:43am (I left a message), and 10:03am. It's 12pm now and still nothing.

I also texted "The guy still hasn't shown. Are they still coming today?" at 8:50am *crickets*

Did I mention he has my tape measure? Not that I can't afford to replace it but it's the principle of things especially all that's NOT happening at that moment.

LESSON: If you have all the time in the world to chase around a guy who's non-responsive, undependable, and does ok work that may need fixing but it may never get fixed, Kouder Electric is your go to then.

UPDATE: Shortly after this review, Dave contacted me and had me contact his new personal assistant/electrician, Oliver, who set me up a same day appointment. He came when he said he would, fixed all my issues (yes my issues were due to it being wired wrong), and even gave me a replacement tape measure. Turns out that the previous guy made a lot of mistakes so I was only one in a long line with similar outstanding issues. Hope all the people will now have their issues fixed soon since Oliver is legit. I no longer have to turn the lights on in the middle of the day to vacuum and no more rave party in the foyer. If I ever need an electrician again, Oliver said I could call him directly since he'll be overseeing scheduling, estimates and repairs.

 9 years ago (15-06-2017)

I lost power early Sunday morning I called them and they were at my house in a half an hour. They were real nice and got the work done as soon as they could to get me back up and running with power

 9 years ago (02-05-2017)

Great christian company

 9 years ago (06-04-2017)

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