Kroger

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Address: 2525 Hilliard Rome Rd, Hilliard, OH 43026, USA

Phone: (614) 771-4174

Website

State: Ohio

Zip Code: 43026

Opening Hours

Monday: 6:00 AM – 1:00 AM
Tuesday: 6:00 AM – 1:00 AM
Wednesday: 6:00 AM – 1:00 AM
Thursday: 6:00 AM – 1:00 AM
Friday: 6:00 AM – 1:00 AM
Saturday: 6:00 AM – 1:00 AM
Sunday: 6:00 AM – 1:00 AM

Update Info

related searches: Kroger sweetwater weekly ad, Kroger 77498

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Reviews

I always shop at this location but this is the last time I ever come to this location. I went in to grab a few things for dinner and my total rang up $64. The cashier that was helping me was very polite (her name was Adama) I asked her how could my total be $64 when I only had like 3 items. She checked and showed me  that one of the items rang up $32 but on the shelf it was marked $10.99. She was nice enough to fix it for me. So another associate (I was told her name was Bonnie) walks up to her in a ver rude tone and goes “why is there a coupon for $22” she told her the item was coming up a different price then the marked price. Bonnie asked her where, I showed her exactly where the item was and she saw that it was marked 10.99 but said it didn’t belong there. I should’ve left everything there but the cashier that was helping was very polite and she was actually shocked by whatever that Just happened. Bonnie clearly needs to learn what customer service means!!!!

 7 years ago (09-02-2018)

My husband and I have been doing our click list order here for a few months now.  Up until now we only had 1 issue and it was resolved quickly. This past weekend my husband picked up our groceries, they were having a system glitch and my card was charged 3 times and would have been a fourth except we had no more money in our account to run it again...$266 in additional charges were taken out. We understood that because it was a weekend our money would not be placed back into our bank until this week. We were told to contact the manager of the click list department to discuss a resolution. I called Kroger yesterday only to be greeted very rudely by the customer service department. When I asked to speak with the manager of the click list department, I was informed "I will try to reach him.'' After waiting for a  little bit I was able to contact him. He informed me that "We were on his list of things to do" He stated that he would call me or email me to let me know of a resolution, which he failed to do. Before contacting my bank this morning I wanted to give them a call to see if there was any progress regarding this issue, only to feel rushed off the phone with no promise of a resolution. I am incredibly frustrated with this Kroger at this point. It has been a huge inconvenience to have to transfer additional funds into my bank account to make sure that nothing over withdrawals....so disappointed that this matter has not been taken a little more seriously.

 8 years ago (05-06-2017)

30 in the evening and no cash registers open except for the the self check out. That was staffed by a 70 year old lady who was so far over her head that the line to use the machines was over 15 deep... Cashiers at this hour is always a problem here... Get it together Kroger

years ago (19-09-2017)

Quality Product, Great Service, Good Price

 7 years ago (12-02-2018)

This Krogers has my simple truth limeade. When you send out coupons, you should give them for products I purchase. Am giving this Krogers a five star and not the whole chain.

 8 years ago (10-10-2017)

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