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Reviews, get directions and contact details for Krohn's Appliance Services

About

Your #1 Choice for all things appliance!

Story

Krohns Appliance Service (formerly Krohn's Appliance Center) has been serving the Newberg area since 1947. Our motto is "Serious about service" and we stick to it. We are a small business that strives to keep customer service our top priority!

We currently offer our repair services to Newberg, Dundee, St. Paul, Carlton, Yamhill, Gaston, Tigard, King City, and Sherwood.

We offer a variety of new and quality refurbished appliances, dryer vent cleaning, furnace duct cleaning and appliance repair/installation services as well!

Address: 2207 E Portland Rd # C, Newberg, OR 97132, USA
Phone: (503) 538-3613
moc.oohay@ecnailppasnhork
State: Oregon
Zip Code: 97132


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Reviews
Brian is awesome! He was hoping the problem with my front load Whirlpool washer was something simple and taught me how to reset it myself so I could take care of it the next time. Well, bummer, that wasn't it. Anyhow, he is now ordering parts at his expense and won't charge me unless that is the problem. What a great company, they look out for their customers even if they aren't the ones making the money. Oh and did I mention he was on time!! I'm am so very impressed! Best repair experience EVER!
8 years ago (06-03-2017)
HONEST local company that truly puts the customers and their community first. Always had professional experiences with them, they go above and beyond to take care of their customers, and have been sold some great appliances as well!
9 years ago (25-05-2016)
A few years ago lovely gentleman came out to look at our washer when it was acting up on us. He did everything in his power to find us a part, but our machine was just too old and the parts for it were no longer available. He even went as far as to search online (beyond his suppliers) for the part. Unfortunately, he had no luck. He knew we didn't have a lot of money to go out an buy a machine, so he worked with us and helped us to purchase one of his refurbished machines. That washer has been running strong ever since! I've since called upon this company to come fix my refrigerator and my dishwasher, and with the refrigerator he had me up and running the same day. The dishwasher needed a part ordered, but he was still back out within 2 days to get it going for me. Overall I have had nothing but great experiences with this small company. They truly do put the customer first, and genuinely care about us! My daughter called him out for her new washer, and the part needed was on a back order and would be a few weeks. The owner didn't even hesitate to offer her a loaner while she waited for her part to come in! Now if that's not first class customer service I don't know what is! I refer all of my friends and family to Krohn's Appliance Service, and every one of them has been equally as pleased as I have been! They are a real asset to our community.
11 years ago (04-03-2014)
First class service! We moved to the Newberg area and soon after needed a repair done on our refrigerator. Being from Michigan, we knew nothing about any businesses in the area, and found Krohn's phone number online so we gave them a call. It was a Friday afternoon and we were anticipating making an ice run to put our food in coolers for the weekend, but much to our surprise, the owner Mr Love said he was running ahead of schedule and could swing by. He didn't have the part our fridge needed on him, but he was able to do something to keep it temporarily running properly until the following Tuesday afternoon when the part arrived. It was a very positive experience, and we were glad we called upon a local company to come and help us!
10 years ago (02-02-2015)
Unfortunately I never had the chance to actually experience a repair. The initial appliance inspection went well, and an entirely new assembly was going to be ordered to replace the faulty component. Or at least we assumed it had been ordered. After two months of silence I gave them a call to see if the part had arrived. It had never been ordered, and no one remembered even doing the initial diagnosis. Another promise was made to follow up and get back to us. More silence. What a waste of time.
12 years ago (19-11-2013)
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