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Reviews, get directions and contact details for Kurtz Memorial Chapel Ltd

Address: 102 Francis Rd, New Lenox, IL 60451, USA
Phone: (815) 485-3200
State: Illinois
Zip Code: 60451


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Reviews
After losing my baby brother to suicide, I could not have picked a better place then Kurtz to help my parents and I through this very difficult time! Mark was amazing and helped us anywhere we needed it, he is truly a blessing!
8 years ago (15-08-2017)
Although I'm unsure of how a wake or funeral should go, I'm sure what our experience was, isn't the best. The overall contact and planning was okay-although Cold at best. There seemed to be lack of attention to detail-when questioned, the people at Kurtz quickly wanted to put blame elsewhere, never recieved follow up contact on complaint from actual person we planned with-did she not care, or was communication so poor, she never knew? What we wanted, asked for, promised Didn't occur--Not even an Apology-just blame on another party---my parents deserved Far More than to be ignored. The past week I had another contact with this funeral home--the level of RUDE is why I'm now saying-consider Elsewhere. You only have one chance to send off a loved one peacefully, don't end up in a callus enviorment. There are others in our family-none will be ending their journey here. Disappointed at best.
10 years ago (19-03-2016)
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