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Reviews, get directions and contact details for L.L. Bean Outlet

About

Discounted outdoor gear and apparel.

Address: 1 Freeport Village Station, Freeport, ME 04033, USA
Phone: (207) 552-7772
State: Maine
City: Freeport
Zip Code: 04033


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 7:00 PM

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Reviews
If you love LL Bean's goods in their catalogue and online website - and you are in the area - then visiting both the main store and this outlet are well worth it. When I am in the area I find some great deals here on outdoor shoes and clothing. I usually make time to go both to the flagship store - which I love - and the outlet -
7 years ago (14-01-2018)
If you like LL Bean and discounts, you will like the outlet. You will enjoy looking through the selection to find something you want/need.
8 years ago (27-11-2017)
Their return policy is a SCAM, their prices are OUT RAGES, and, the quality is SUBPAR! DO NOT DO BUSINESS WITH THEM! After approximately five years of owning my L.L. Bean backpack it became simply unusable among many other problems the backpack had developed over the years when one of the two zippers completely broke. The item was purchased new for me from the L.L. Bean store in Bangor Maine so I returned to the store to take advantage of their guarantee. Upon entering the store they had no replacement back packs of comparable style/size so my intention was not to even replace the backpack that day I just wanted an estimate of how much money on an L.L. Bean gift card I would get to replace it and to find out if there was any way they could order me the backpack while at the same time allowed me to keep the other backpack since I do need something to keep my stuff in the meantime. Upon this the cashier started searching all pockets for something and informed me it was missing a tag. I explain to the cashier there never was a tag I never attempted to remove the tag and that there is no evidence that there ever was a tag that was removed! Like I said before this backpack was purchased new! They proceeded to ask for names of people that could've purchased the item my mother was with me so she gave her name and interestingly enough there was no record forever purchasing anything before the year of 2016 definitely not the five year backpack so we proceed to get my grandmother's name who is a frequent L.L. Bean customer and has been an L.L. Bean credit card holder for at least the past 30 years receives flyers at her house frequently buys and return items at her local stores in Connecticut frequently purchases whenever in Maine and even shops online! But yet not in the system! What a LIE! After this we begin to get rather angry and additional staff come over to see what is happening they all start treating us as if we are criminals and are attempting to steal from them! What in the world is wrong with someone trying to return something and follow up on the policy which they were guaranteed when purchasing they didn't guarantee me it would last for a day they guaranteed me my lifetime! Why in the world do I need to keep a receipt for what they're going to be guaranteeing me is a lifetime? Why is it my fault your computer system is a lie and doesn't record anything? The build quality of their items is pitiful! The inability to be able to follow their own lifetime guarantee is ridiculous if they don't want to follow it get rid of it! Stop charging outrageous prices for junk and start to get reasonable prices! I've had similar experiences at the Ellsworth store as well! I have never had a good experience with L.L. Bean! They have SCAMMED me out of the almost hundred dollars for the backpack and then the additional cost to buy a backpack from another company When you do business with this Company you're not guaranteed lifetime quality you are guaranteed a headache and being treated as if you are a common criminal when you are trying to just to take advantage of something that they agreed to when you gave them an out rages amount of money for their product! After this experience I decided to go over to Sam's Club and pick up a Swiss gear backpack for only $40 and it's definitely a better quality than the L.L. Bean products and comes with a five year warranty which I'm sure they actually follow! This Mainer is done with this Maine company!
8 years ago (07-08-2017)
It’s obviously one of the larger outlets, being only a block from the flagship store. You can sometimes find really great deals here! The selection is a little picked over due to the large number of people who come here looking for bargains.
8 years ago (11-11-2017)
I just love llbean. Enough said!!
7 years ago (08-02-2018)
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