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L.O. Eye Care, Formerly Lansing Ophthalmology

  1. Michigan
  2. East Lansing Doctor

Reviews, get directions and contact details for L.O. Eye Care, Formerly Lansing Ophthalmology

Address: 2001 Coolidge Rd, East Lansing, MI 48823, USA
Phone: (517) 337-1668
State: Michigan
Zip Code: 48823


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Reviews
I have been going to L O Eye Care for the last 15 years and find them to be excellent. I rarely wait more than a few minutes for my appointment, the staff is knowledgeable, professional, courteous and caring. My glass prescriptions have always been correct. When I need an adjustment, I can drop into the optical department anytime during the day. Recently, I had cataract surgery on both of my eyes and I was extremely pleased with Dr. Rana and with the outcome.
8 years ago (16-10-2017)
My first appointment was a contact lens exam - I was 45 minutes late being taken back to the exam room. The exam seemed comprehensive, but after the numbing drops and dilation procedure wore off the sample contacts I had in made my vision worse than before the exam. My follow-up exam changed the prescription and Dr. said he was ordering 2 pairs of trials for me and they would be in "in a couple days". After a week I called and was told 1 pair was in and the other wasn't. The next day I received a call that contacts were in and I could pick them up. When I arrived only 1 pair was there. Fortunately, they let me take that pair to replace the others that had met the end of their useful life. I am still waiting for the 2nd pair to come in - it's been over 2 weeks. These contacts are becoming cloudy and are in need of changing, but I don't have a prescription that is approved as of yet. I'm thinking I will stick with glasses, but given the lack of customer service I don't know that I will be getting them from LO Eye.
8 years ago (24-08-2017)
WORST PLACE EVER! I scheduled an 8:30 appointment for Saturday and they decided to change my appointment time without notification so when I arrived they told me I'd have to reschedule. I waited 3 weeks for this appointment. I'm so upset. I wish I could give this less starts. The receptionist was completely rude! I would definitely consider doing more research and avoiding this place at all cost! I WILL NEVER go to another a LO EYE care!
8 years ago (17-06-2017)
Very bad experience. The most rude and rushed doctor I have seen in my life. The place left me feeling like an assembly line. Very impersonal, when I raised an issue with one of the technicians, she brought someone with her who was extremely rude. I literally walked out on the doctor, the first time in my life and never going back.
8 years ago (16-07-2017)
Had custom LASIK done in 2010 to correct my severe nearsightedness. Dr. Moore overcorrected my eyes to extremely farsighted with a nearsighted astigmatism, which I had never had. During aftercare, I was told to guess at letters even though I told them it was blurry and his colleague told me "that you are just expecting perfect vision". Dr. Moore never told me what was going on until 6 months after when he told me what my prescription was and that they would get me glasses at cost. Several years, and doctors later, and I now know that they screwed up and didn't want me to sue. Because they took so much off of my cornea, I have no options but to wear glasses, not even contacts with which I was comfortable, which I require at all times. Oh, and they charged me $25 on top of the expensive procedure for which I paid out of pocket to get my records.
9 years ago (06-11-2016)
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