LA Fitness

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Address: 20505 S Dixie Hwy, Cutler Bay, FL 33189, USA

Phone: (305) 232-5500

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State: Florida

Zip Code: 33189

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Reviews

I've been a member since late 2010 and it is going to be 1 year and a half that I have not workout here because I change to Orange Theory, however I was paying my membership all of this time. Today, finally I decided to stop by and cancelled. I arrived at 6 pm. The lady at the front desk told me that I need to come back from 9-5 pm M-F. Ok, no problem, I will come back. However I do not think that this is the way to treat customers. All of us know that with the computer you can do that in no time at any time. This is just another way to discourage people and keep charging them. 
If you want to sign up for the gym they are available after 5 pm, if you want to cancel your membership you  only can do in person and from Monday thru Friday. I think this kind of policy hurt them more and show that little care they have for their customers.
I think That is why so many people avoid to train here nowadays 

 7 years ago (01-09-2017)

Good gym. Machines are well kept. It doesn't feel the cleanest but that's because it used to be a Bally's. No b-ball court or punching bags. And it gets packed from 5-8

 8 years ago (05-06-2017)

Subscribed with two other family members. They promised a promotion and didn't warn us of deadlines or anything. They ended up telling us that they couldn't offer us a discount because the time had passed. They charged me full price and never returned my money despite all the promises they made to alter it. After seeing the money-grabbing nature of this place, our family canceled our membership and about $600 dollars were lost in total. Another instance had a lot to do with my decision to unsubscribe, however. They were giving out "free assessments" where a personal trainer measures your body mass index and all that stuff. After taking me from room to room, showing me exercises I could do, I was pleased to have gone. But then it started, the sales pitch...the personal trainer wanted me to sign up to be his trainee and this would ONLY add up to about 200 a month. I explained that there is no way I could afford that because it was more than 25% of my min. wage salary. He then proceeded to tell me that I could always pay half now and the other half later. I said no, thank you. He then proceeded to keep trying to convince me by telling me that I could join with another person. I still said no. At last, he had run out of patience. The room got quite and I was already feeling awkward. I told him that I was thankful for his time but I really couldn't afford it. He then started guilt tripping me telling me that I had told him I liked the exercises he had shown me and basically that I wasted his time. Finally, I told him I was thankful but there was nothing that I could do. He then told me straight up "do you want me to lose my job?" I was so offended I just told him that is most definitely not how you got customers and told him that is he was done I would be leaving. I left the office and there was never any attempt to make the situation better from either himself or from management after I told them.

 8 years ago (20-10-2016)

Employees are nice, the gym is clean and so is the locker room (mens). Very convenient to have temporary lockers for free use before entering workout area to store keys or miscellaneous items. It gets packed around 5pm - 7pm, but then again, what gym doesn't? It is not unbearable but it is something to keep in mind if you don't favor crowds.

 8 years ago (16-03-2017)

Best place to workout go every other day

 7 years ago (09-10-2017)

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