Lake Ray Hubbard Pediatrics

Reviews, get directions and contact details for Lake Ray Hubbard Pediatrics

Address: Forney Medical Plaza Building II, 757 US-80 #200, Forney, TX 75126, USA

Phone: (972) 646-3346

Website

State: Texas

City: Forney

Zip Code: 75126

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We like nurse Kinsley, but the staff could use some more training, or a new office manager that trains them better. They're not the most knowledgeable or helpful at times and we've ran into quite a few problems with them being rather lazy. When I called for my children's records once, they insisted they DID NOT have their records yet from their previous pediatrician that retired. When I told them they DID and wanted them to go check their file, the lady argued with me and said she DID NOT have their records. I INSISTED she go check before telling me again she didn't have them. Low and behold... SHE HAD THEIR RECORDS!!! Go figure! I also had major problems of them running me and my very sick children in circles when we were trying to find their office the first time and would not tell me the suite number. I had to ask the Emergency Room what their suite number was. We've also had numerous other problems. If the staff was better trained and took more pride in patient service, this would be a five star pediatrics office. If I keep having problems with both the Forney office and the Heath office staff... we may just have to find a new pediatrician. Too bad, since we like Nurse Kinsley.

 9 years ago (27-01-2018)

They cancelled my son as a patient because of a $25 bill that we had never gotten an invoice for.  Apparently we were over 90 days or more overdue so they said our care was terminated.  I filled out all of their paperwork when we first went so I am sure they had my and my husband's phone numbers and emails. Yet we Never heard anything about an overdue bill. The day we walked out of the office we had a zero balance due. Only then to get a notice that we were cancelled and they were sending it to a collection agency. I do not recommend this office. There are much better places in Rockwall.

 9 years ago (07-02-2018)

We love Dr. Baker!! My son gets croup pretty frequently and she is so sweet and helpful! She has called to check in on him and make sure he is doing okay. She answers all our questions and doesn’t try to rush us out of the office. She truly cares about all her patients!!

 9 years ago (16-11-2017)

So, great service from the doctors and nurses. My problem is with their business side. My insurance covers wellness visits 100%, I have been paying $80-100 per visit. After 2 years of paying, we finally looked into this situation. This office had been charging after the insurance covers the bill. We have proof of insurance coverage. They have yet to return my calls about billing. My next step is going in person with all the insurance statements showing proof of full payments to their office. It is a shame they are deceiving their customers. I shared my experience online and found other friends have had the same experience.

 9 years ago (16-10-2017)

Instead of lying and saying I missed my appointment today just say that you over booked and it was your fault. My son has a very irritating rash on his face and had to wait until today 12/15 for you to say that we were late for our appointment , which wewere not. I guess we will have to make a trip to the ER because of your incompetence.We really need more pediatricians places in Forney.

 9 years ago (15-12-2017)

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Lake Ray Hubbard Pediatrics

Reviews, get directions and contact details for Lake Ray Hubbard Pediatrics

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