Lakewood Self Storage

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Address: 500 NE Jones Industrial Dr, Lee's Summit, MO 64064, USA

Phone: (816) 525-9500

Website

State: Missouri

Zip Code: 64064

Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: Closed
Sunday: 6:00 AM – 10:00 PM

Update Info

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Reviews

Bobbi was all nice, prorated my 5x10 unit for the small remainder of the month of October.   I explained that I wouldn't need the unit for very long, maybe through November at the very most. Bobbi talked me into paying for the month of November in advance, plus the "$10 non-refundable admin fee" as well. I told her I only needed it for a short amount of time again.  She told me as long as I left the unit clean and gave her notice, that 30 days wasn't necessary, I'd be fine. Well, today November 14th, I called to let her know that I no longer needed the unit, 16 and could she just mail me the remain days before the end of the month.  I asked if I needed to come pick up the prorated amount for November or if she mailed ot to me.  To my surprise, her attitude completely changed. Bobbi informed me that I "wasn't getting anything back", that they "didn't do that".  And she was hateful because I didn't give her 30 days notice - I think I did, when I rented it!  I told her I may need it until the end if November AT THE MOST.  So I guess when I told her that whole part about only needing it for a short amount of time when I rented it had no bearing whatsoever.  It amazes me that people conduct business this way.  Communication is a waste of time. I might as well had said nothing. And to keep the prorated amount for the remainder of November, which would be $30, is pretty shady, because you know she'll rent out in no time at all. It's my fault for being naive, and taking people at face value.

 7 years ago (14-11-2017)

Super nice couple run this facility. Easy acces, secure gate with code for 24 hrs access.

 8 years ago (24-06-2017)

Great customer service and easy access to units!

 7 years ago (23-11-2017)

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Reviews, get directions and contact details for Lakewood Self Storage

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