Lamour Nail Spa

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Address: 31885 Gateway Center Blvd S, Federal Way, WA 98003, USA

Phone: (253) 945-8259

State: Washington

Zip Code: 98003

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Reviews

Steer clear, I give them a zero. I ordered the top $35 pedicure. I didn't get my toe nails cut down, my cuticles pushed back, nor the foot massage that was supposed to come with it. 3 different girls had to work on my ingrown toe nails. I know it's not fun, but I would have tipped well. Well after 3 days, my nail polish was starting to come off, by the entire toe nail. A week later, I'm going in for another pedicure as half the polish is completely gone. 

Nails, even worse experience. I understand I was late for my appointment. But they still had 1.5 hours before close. Should have been plenty of time, 45 minutes for each treatment. I was told no several times about my nails being crooked. I had to take the nail file into my own hands. Then they were too long, even after I said something AND my friend that came with me said something. They don't listen. So my nails were so thick after she shaved it down, because she wasn't listening and just went ahead and put acrylic on too.  I don't even have acrylic on spots of my natural nails, and when I said something, I was told that I was too picky and she didn't want to stay late when I'm too picky. Part of professional nail service is to get nice and straight nails without chunky or scraggly nails. There are chunks of plastic just clumped by my nail beds, (I have giant hang nails from them rubbing), didn't push down my cuticles first, and when she said that to me, I was just done. I didn't even want clear coat put on after that. $75 for the worst pedicure and full set I've ever had. $35 pedi and $40 full set. I don't really care about the price even though I know that's on the steep side (I got color acrylic tips on my nails) but the service was just the worst. I would have tipped $20, but every no told to me and every attitude remark given, at $2 a pop, made her tip zero. I feel bad, but that's what a tip is for, a good job. Not only that, my nails HURT so bad for that night and another full day. The following day was just tender places here and there. A week later (I would have gone in earlier but was on vacation, hence getting my nails done in the first place), I just scheduled a fill to fix my nails and another pedicure. After just 1 week!! Like I said, I would have had them fixed while on vacation, but I already felt like I had an acrylic full set ripped off. I was too tender to have anyone touch them. 
Will never go back and I hope to save another girl the pain and suffering I went through. 
Kent Nail Design is really busy, but well worth it for their service. Luckily I work over there. I would still drive even if I didn't. I'll make my friend drive to me next time, instead of getting our nails done by home. Nothing good in Federal Way. 

 10 years ago (31-08-2016)

Horrible please dont waist your time going in to that place poor customer service I had ever had in a nail salon before and mind you I usually dont be writing no reviews but this place just got to me so here it is. I give this place a 0 start!!!!!

 10 years ago (12-08-2016)

Tried this salon as I was in town, for a gel manicure.  They did a poor job of removing the gels I had (deep blue) and then applied the new colour without attention to the sides of the nail bed. When I got home I took tweezers and cleaned up the sides but it was sloppy enough work that even though it was only $20, I wouldn't return for nail service.
But I did attempt to return for waxing, not for myself but for my trans daughter.  I called and said who it was for, emphasizing the trans bit to be clear, and made an appointment for a whole body wax.  We arrived and the single clerk clearly had no idea and tried to make me an appointment.  I explained it wasn't for me but my daughter, standing next to me. She said they'd need 2 people and asked us to wait 5 minutes.  We did and another woman came up and asked what we wanted waxed, I repeated the order, she said it would need 2-3 people and we waited some more.  Finally the younger woman who spoke better English arrived and came to tell us they don't wax men because it won't work on their hair.

Competitive bicyclists, swimmers, gymnasts, all have body waxing.  Men routinely have their backs waxed for summer.  And indeed, I got a home waxing kit and waxed her chest for her, without reading the instructions properly and with no prior experience, it worked just fine.  So how is it that trained and state licensed professionals can't handle waxing male hair in this salon?

Simple:  They didn't want to.  This was a clear case of discrimination.

And for my daughter, already self-conscious and vulnerable, it was devastating, humiliating and hurtful.
So this salon does sloppy work and discriminates against trans people.  Will never return.

 11 years ago (25-08-2015)

Love this place ! They have great prices and they do an amazing job 

 10 years ago (09-06-2016)

Best mani/pedi I have ever had.  The not only did the normal massage, they also did a hot stone massage and a paraffin.

 16 years ago (22-02-2011)

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