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Lazboy Comfort Studio

  1. Massachusetts
  2. West Springfield Furniture Store

Reviews, get directions and contact details for Lazboy Comfort Studio

Lazboy Comfort Studio
Address: 1299 Riverdale St, West Springfield, MA 01089, USA
Phone: (413) 732-7317
State: Massachusetts
Zip Code: 01089


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Reviews
I have bought furniture from La Z Boy for the past 15 years. Everything was great, salespeople were very helpful, and the furniture has lasted in very good condition, especially considering that I share my home with pets. Great place to shop. You won't be disappointed. Your other choice is to buy junk from the other cheap stores up the road.
8 years ago (28-03-2017)
I shopped for a recliner at 4 other local stores, tried as many as forty models, and came here last. Prices here are comparable to other local furniture retailers and even to the famous discount furniture place up the road. I was looking for a chair to take home, not placing an order. My budget is modest and I wanted the best quality my money could buy so I looked every where, including Amazon, before making a final decision. I found a roomy and comfortable memory foam LaZBoy rocking recliner that came in, after taxes, $70 lower than my limit, although it is much nicer and sturdier than any thing else I saw in my budget range at other stores. I had to make do with a color I might not prefer but I am very happy with the quality of the chair, the lifetime warranty on mechanism parts, and my overall experience in the store. I spent almost an hour trying out different chairs and chatting with Judy, the sales person. She was friendly, informative, and accommodating. I never felt pressured. The chair was loaded by another sales person into the back of my car and I left a very happy shopper.
9 years ago (01-11-2016)
Purchased two leather recliners and paid the full amount. Received a phone call two days later that they no longer make the chairs in that color even though they were on the show room floor. Poor customer service. Will never shop at Lazyboy West Springfield again. MANAGER NEVER RETURNS CALLS. Very disappointed.
8 years ago (08-06-2017)
My aging Mom really needed a comfortable recliner and we knew it had to be a quality piece or it would never hold up since she practically lives in her chair! We met with Kevin and he could not have been any better with us. He spent a huge amount of time making sure my Mom got a chair that, well, exceeded her expectations (mine too)! And, no one could touch their pricing either so I'm totally happy with Lazboy and now planning on buying a sofa for myself. Thanks guys!
9 years ago (07-12-2016)
Just to let you know it took me a bit to find this review area, your webpage is down and I kept getting error messages saying could not find web page. You may want to have your tech people check into it. Anyway, I have had a great experience with the Lazyboy Comfort Studio in West Springfield. We've had Lazy boy chairs all my life. I had to return an item due to my hip surgery because the chair was very painful to sit in. It would be great for someone who needs a lift chair, but for some reason it hurt to sit in this one. So they gave me a store credit and Alex was very pleasant to work with. He was completely understanding to my needs and the pain I was in. He didn't pressure me to hurry up and choose a new chair to replace the lift one, but told me to please take my time and be sure it is comfy for me. I found one and am very pleased with our exchange. We were able to take it away today!! I was very happy about that. I would tell anyone who needs a lift chair, or a recliner, go see Alex and the rest of the crew. They really do have your best interests at heart. I also wanted to add a side note, my mom is in her mid 70's and has been dealing with an old lazyboy that was falling apart. My sister took her to see the crew in West Springfield and she was treated very nicely and she adores her new chair. She was very happy. Please give this little store your business, and even though some prices may be a bit above the guy on the other side of town, they are all made in America (USA) and are well worth the few extra bucks you have to pay. I know I am one happy woman. Thanks again Alex. I'll be back in the future for the hubby's chair.
8 years ago (25-03-2017)
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