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Lemi Medical Center

  1. Ingold - Milldale
  2. El Granada Doctor

Reviews, get directions and contact details for Lemi Medical Center

Address: 1838 El Camino Real, Burlingame, CA 94010, USA
Phone: (650) 697-0361
State: California
Zip Code: 94010


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Reviews
Absolute racket. Dr. Kanen great the two times I visited, but their billing practices are insane. I paid my $20 dollar copay, they stated my insurance was accepted, and I never heard anything for over 120 days. After over 3 months, I received a bill for the full price of my physical (430+ dollars) with no further explanation. I called my insurance company, and they never received a claim from Lemi medical center. I immediately scanned all of the documentation and sent an e-mail to the address provided on the statement, and printed all the details and mailed in with the invoice. After this, I never heard anything back for another 120 days. Now, 6+ months after my initial visit, and with no further correspondence, I received a call from Lemi Medical Center staff saying I was being sent to collections. I immediately called back, and the "billing manager" is unable to be reached. I've sent three e-mails, left 4 voicemails, and called a total of 8 times today, and no answer. They never submitted the claim to my insurance, and have never responded to any of my subsequent correspondence. DO NOT RECOMMEND! DO NOT GO TO THIS MEDICAL OFFICE! I will be filing a claim with the BBB and pursing compensation for damage to my credit (previous 750+ and never had a claim to my name). If it costs me 5x my medical bill to fight, I will gladly do it.
9 years ago (19-08-2017)
I have been taking my mother here for about 6 years. She was seen by Dr. Anne who is actually great, and who unfortunately was not available for my mother's recent office visit. Instead, she was seen by Dr. Kanen - what a horror story that Dr is. Dr. Kanen is rude, short, brusk, lacks compassion and empathy and her check up on my mother wasn't thorough at all, in fact she seemed in a rush, and needless to say made my 71yo mother feel very uncomfortable. Her staff, that up to this point had been just OK, nothing to praise or criticize, was nothing but unprofessional this last time. I had to reschedule and then cancel an appointment due to jury duty and third appointment was mis-scheduled by them. All of a sudden I receive a call by Shatia, I believe her name is, from the doctor's office telling me that I don't respect their time and that they may release my mother as a patient (after 6 years of never missing an appointment ?!). As if what she was saying wasn't bad enough, it was the way she was talking to me, what took it over the top, her tone and the fact that she even raised her voice at me over was completely uncalled for. How unprofessional is that? I don't really know what is going on at that office, I heard doctors have left and Dr Kanen is now working triple (according to Shatia) but I suspect Dr. Kanen is stressed (and it shows), and she's putting pressure on her staff who then take it out on the patients. One thing is for sure, I'm not putting my mother thru that again. Just terrible. Sorry Dr. Anne... we'll miss you!
10 years ago (13-05-2016)
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