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Reviews, get directions and contact details for Liberty Tax Service

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Liberty Tax Service is your local income tax preparation franchise, offering quality tax preparation at an affordable price and always with a smile!

Address: 226 W Michigan Ave, Ypsilanti, MI 48197, USA
Phone: (734) 544-0071
State: Michigan
Zip Code: 48197


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 1:00 – 5:00 PM


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Reviews
I went to liberty tax #11784 at 226 W. Michigan Ave. Ypsilanti, MI. I went to get my taxes done and was screwed. The incompetent employee Jodie Forester spelled my name wrong and for 5 hours in sat in that office while they told me it will 20 minutes to correct and print a new check. After leaving twice because the wait was unbearable I get a call saying your info needs to be faxed again but I can't do it and you will have to wait until tomorrow. A Sunday! Are employees not taught how to fax? I paid 519 dollars to have my taxes prepared only to have it screwed up! I was also told well the IRS will reject it then we can fix and resubmit. What about the 100% accuracy guarantee? I have been given the run around all day by employees that shouldn't even work at a gas station let alone handle peoples personal info and money. Oh BTW, I called corporate and was told someone will contact you in 24 to 48 hours. Most horrible experience ever, but the manager said if I come back next year, she will give me 30% off my fees. Like I would really give someone a second chance to screw me. What a joke!!!
8 years ago (28-01-2017)
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