Life Storage

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Life Storage provides rental of storage units in San Marcos at 1620 S Interstate 35, San Marcos, TX, 78666. Life Storage has been providing storage solutions for over 25 years with over 650 locations nationwide. We can make the do-it-yourself move much easier with moving truck rental and moving and packing supplies as well! Rent storage in San Marcos today - see our website for storage pricing and special offers.

Address: 1620 S Interstate 35, San Marcos, TX 78666, USA

Phone: (512) 392-6086

Website

State: Texas

City: San Marcos

Zip Code: 78666

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

We have been meaning to do this for some time but we are so thankful to have come across Mickey and this facility. He was more than helpful both times we were there when we added a unit.  He was also very helpful with the truck rental. We will be recommending him and this location to others. We will keep our business with this location for as long as we need it.

 7 years ago (17-03-2018)

I reserved a space on their website so that I'd have an easy and quick visit by their office to complete paperwork and finalize my unit rental, but this failed.  
When I got the office, which seemed like a place I'd be happy to do business with, an old gentleman was on the phone seemingly trying to get their security system back online.  There are two monitors in the front office monitoring the property, but one read "No Signal".  I picked this one partly because of previous reviewers' conveyance of their feeling of security.  Okay, tech issue or user error... It happens; no biggie.
After a quick few minutes, he was off the phone, located my paperwork, and began going over fees.  He mentioned I had a special, waiving the $25 admin fee.  I pointed out I also got an online special saving me "50%" off the first full month's rent since this wasn't mentioned.  He looked confused and said that wasn't offered.  Of course, this is what closed me on their site, so I wanted to be sure it would be honored.  I immediately reached for my phone containing the confirmation email while the gentleman insisted they have "no offer for 50% off".  Of course, the confirmation email sided with me (even worded as 50% off"), but when I pointed this out, the old man stated, "This is for half off of December's rent.  This is November."  (I wish I could convey the tone that was used.)
I didn't know if it was ignorance that kept the old man from realizing 50% is the same as half, and December would be the first full month, or if he is just one of those people who hates being wrong so much they continue to run with their story.... But he did.  As long as we are on the same page, and I get my 50% off my first full month, let's move on.
Next he hit me with mandatory insurance that would be added to the monthly rent.  This fee certainly wasn't obvious on thier site (like the 50% discount the representatives should be familiar with), but I could've missed the fine print.  $10 more a month... Ehh... Rack it up to hidden fees and let's get it done.
Finally, I asked for clarification on what would be required if I moved my motorcycle into the unit...  A likely possibility in a couple of months.  Wording on their site on whether I'd be storing a motor vehicle prompted this question.  My question, again, was very simple and direct,  "What else will be required if I do move in my bike?  Any additional fees, or just extra paperwork."
The answer I got was initially very simple and direct.  I'd have to provide registration... Sounding like proof the bike is legally mine.  Not an issue.  Then, he stated I'd be charged a tax.  I asked for clarification, and it was explained that, "the state charges us a tax, so we charge you."  (Face palm)  
He then went on to explain he believes it's "8.25%".  This sounds like a TX sales tax.  Now I'm confused.  I ask what the percentage is calculated on and the old man the explains, "Well, if it were a dollar, that means you'd be charged eight and a quarter cents."
At this point, the incompetence was too much for me to deal with and I kindly stated I'd be reconsidering my storage option.  The reply from the old man was, "That will be great."  
I was very puzzled by the way an eager-to-be-paying customer was spoken to in this manner, but it was enough to easily determine this is not the place I will be handing $600+ of MY yearly dollars.  I'd say maybe it was just bad luck and I got the new, unknowledgeable employee, but I don't think this is the case since I first heard him speaking negatively of a new girl when he was on the phone at the beginning of my visit.
From my experience working for one of the largest vacation rental property companies in existence and conversations with 1000s of property owners and travelers that use our service, this guy reminded me too much of the horror stories I see of property owners who screwed over their tennants.

      
      
      
 7 years ago (06-11-2017)

Everything was great except if you found the unit online and reserved by yourself, there's a good chance you won't know that its REQUIRED to get insurance on your stuff. So the price online is AT LEAST $10  short of the price you will actually pay each month. Insurance on my things (and the insurance is for my stuff, not the unit) is a waste of time and money and just a way for the company to make more money. If the minimum cost of this insurance crap was anymore than $10 extra a month, I wouldn't have used this place.

 8 years ago (20-12-2016)

Mickey is Very respectful,professional,and knowledgeable. There are other employees that are not far behind. Customer Service is the TOPS

 7 years ago (05-09-2017)

This was a very well secured facility! Gate lock climate controlled buildings available door code to enter buildings then your personal lock as well. Id recommend it

 8 years ago (25-02-2017)

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