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Life Time Fitness

  1. South Tempe
  2. Arizona Gym

Reviews, get directions and contact details for Life Time Fitness

Life Time Fitness

About

The Healthy Way of Life Company

Story

24-hour health club with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, innovative classes, child center, free lockers and towels, and affordable memberships.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 1616 W Ruby Dr, Tempe, AZ 85284, USA
Phone: (480) 705-8855
moc.ssentifemitefil@aidemlaicos
State: Arizona
Zip Code: 85284


Update Info
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Reviews
Lifetime fitness is by far my favorite family gym. I have tried several but nothing compare to lifetime. The staff in the child Care are just amazing! They are super friendly and enjoy working with kids. I feel my kids are in good hands and that makes me feel extremely good since my son has medical issues. They are quick to contact you if your child needs you. I have had a really good experience with the swim lessons there to. They are super reasonably priced incomparison to other swim places. Most classes only have 2 or 3 kids. I think sometimes my kids have basically had private lessons . I think that was due to absences of another child. But still it's nice that the ratio is low.
8 years ago (02-08-2017)
Best gym in town! It has plenty of cardio equipment as well as weights, benches, and squat racks so that even during peak hours (Monday-Thursday 4:30-8 and Saturday mornings) you won't have to wait too long for the equipment that you want. I have been a member for 10 years and the staff there is always really helpful and keeps the place running smoothly. Regular pickup basketball on the two regulation size basketball courts as well as 4 squash courts and an indoor and outdoor pool for children, along with indoor and outdoor lap pools and indoor hot tubs to boot. Also since it is open 24/7 it is extremely convenient if you have a wacky schedule. Highly recommend.
8 years ago (09-05-2017)
For I gym that I have devoted eight years of my life attending, to now having to encounter numerous different racial profiling situations, I will not just let it go unnoticed. In the past this facility has allowed in a countless number of new workers who have no customer service experience at all to manage an already dysfunctional front desk. There used to be an older blonde woman who would swipe your card and then hold it up in the air to create some kind of spectacle to humiliate you when nothing was wrong with your account to begin with. Their used to be a shorter brunette who was notoriously known for being so rude that people would just walk past her without swiping in their cards just to avoid confrontation. There were numerous new faces behind that front desk who you would never see again because all they did was talk amongst themselves and act like no one else existed. In addition to that, whenever you go towards one of the side offices to complain you'll just get someone who could careless and use phrases such as "I'll allow you to go in" as if you needed permission or "I'm not at liberty to discuss that" if so then what exactly do you do? So keeping in mind these horrific past experiences, I attend this gym with the mindset that I should expect nothing greater in regards to customer service, because they have for years lacked in that department. So when I went in on August 27th, I approached the front desk with my card in hand idly waiting in line. When it was my turn I handed my card over to a woman, who later claimed she was the manager (Kate) but yet no one else has ever seen her before, and she went ahead and swiped my card. She took one look at the screen and then looked me dead in my eyes and had the nerve to say that I can't work out here. Mind you that she didn't try to double check my account or even see that my name has been in that system for the past 8 years, so I took offense to her lack of cooperation. I was forced to stand there like some adolescent child that was lying when all I was doing was trying to work out. There came a point where I had to raise my voice just to get someone else to assist me because no one else had the nerve to take it upon themselves to do so. She acted in such a classless and vindictive manner that she had the nerve to look down upon me as if I can't afford a membership and that I was trying to sneak in. Finally after some time I was approached by an assistant sales manager, Bert Flemming, who tried to deescalate the situation. He approached her and had to tell, "Don't worry they work out here". He walked me over to his office and assisted me with my card. He found that my account had a medical hold on it because I temporarily paused it because I had surgery done on my right knee. I had to explain to him that that hold should have been taken off weeks ago because i have been working out for the past two months He was able to help me with no problem but he still was not someone who was capable to rectifying the situation. He spoke to me as the middle man and didn't care much for the extra details because he didn't want to have to answer to Kate. So looking at this situation from a corporate stand point I can say that they were both negligent in handling a situation that should have never occurred to begin with. Neither one of them has taken responsibility for their actions and no apologies have been issued. After an experience like that, I spoke with other members of that gym who I see regularly, and they all told me stories of their own about that front desk and how they don't cooperate well with people of color. From here I will let Lifetime's corporate office about this situation and then the NAACP from then on.
8 years ago (28-08-2017)
This place has it all. The standards are great. I really enjoy the atmosphere and from my experience it's always been clean and upheld!
8 years ago (02-08-2017)
Worst customer service experience ever! Super rude advisors especially (Bart Fleming). Nice gym but not for the price of giving up to the customer service. I've been a loyal member since 2008 but now I prefer Gold's gym more than lifetime!!!!
8 years ago (13-07-2017)
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