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Reviews, get directions and contact details for Lincoln Lock & Safe

About

We are experts with most all locks. Whether it is a new installation or a lock from a bygone era, we can help!

Address: 725 S 11th St, Lincoln, NE 68508, USA
Phone: (402) 475-0002
ten.maertsdniw@kcolefasnlocnil
State: Nebraska
Zip Code: 68508


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Reviews
Have a Canon Gun safe. Unfortunately Cannon support is REALLY abysmal - multiple calls over weeks resulted in no successful connection to their online help and left messages were never returned. Called Lincoln Lock and Safe and got immediate response, with service visit within an hour. The service rep provided an estimate on the phone after my description of the lockout problem. The staffer was very professional on the phone and later during the visit. Once on site, he confirmed the problem, tried to contact Cannon Safe, and then proceeded to drill out the safe (the electronic combo lock had failed completely), repaired the drill damage, and replaced the combo lock with a heavier duty model. He seemed up to date on issues related to Canon Safe lock problems and how to repair them. He tested the new lock a number of times, and asked me to do the same a number of times. Service time was about what he had estimated over the phone. I was impressed with the extensive service kit that the service agent brought with him. It contained a broad range of tools, locks and replacement locking mechanisms. At no time did he appear to not have the appropriate tools. Overall, I rate the both the staff person and service as OUTSTANDING and highly recommend them to anyone experience lockout problems.
11 years ago (12-04-2015)
I called to get an estimated price for a key replacement and right away the man was rude and sounded like I was annoying/bothering him. I called back about an hour and explained that I will stop by the next day to get a key made. He again, was very rude and short with me. Got my key made for $50 but because of the service I won't be back.
9 years ago (08-06-2016)
AWEsome experience with this business. Programmed automotive keys at HALF the cost of the dealer, with no headaches and no BS. Tell your friends ... THIS is the place to go!
10 years ago (04-11-2015)
I called needing help getting into a room that had been locked and no keys were working.. He told me it would be $50 dollars and seemed very irritated that I needed assistance. I told him I would call back shortly because I needed to make sure that was in the budget. When I called back not even 30 minutes later and he angrily told me it was going to be several hours because I waited too long and he had too many jobs lined up now. I am extremely unhappy with his service and I will never use this company again.
11 years ago (20-02-2015)
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