Lincoln Travel & Cruises, Inc.

Reviews, get directions and contact details for Lincoln Travel & Cruises, Inc.

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Lincoln Travel & Cruises has been providing excellent service for over 40 years! We help you plan various trips.

Story

Lincoln Travel & Cruises is an AWARD WINNING agency and has been providing EXCELLENT service for over 40 years! We specialize in helping you find the perfect vacation, destination weddings, and even your business trips.
We value everyone and are very LGBT friendly.

Our agents are well rounded in many different vacation categories to fit everyone's needs. i.e (Disney, Cruises, Adult Only Getaways, Over Seas Tours, and the list goes on.

We are a member of ENSEMBLE TRAVEL GROUP and IATA certified.

So stop on by and speak to one of our agents to start planning your trip today!

Agent EMAILS:

Jan (Owner): [email protected]
Kim (Agent): [email protected]
Carol (Agent): [email protected]
Ken (Agent): [email protected]

Address: 20875 South La Grange Road, Frankfort, IL 60423, USA

Phone: (815) 469-7454

Website

moc.loa@levartnlocnilnek

State: Illinois

Zip Code: 60423

Update Info

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Reviews

I have worked with Janice and can say she has always been very attentive and most of all honest and ethical with me. Highly recommended . Gregory,  Owner of VIP Private Travel Spain and Portugal Vacations

 8 years ago (14-10-2017)

So to start, if I could give 0 stars or negative stars I would. I met with a lady named Kim who at the time seemed super sweet and personable. We talked about everything I was looking for in a travel experience down to every single detail. She wrote everything down and took detailed notes. She took down my email address and number and said she would email me everything she finds with prices. After about 5 days I called to see if there was an update to her search because I hadn't received an email or call. So the lady on the phone says that Kim is busy and that she'd call me back in the a.m. 2 days later at about 4pm I called because I still hadn't received a call. The lady said she had ran out but heard that I was upset so offered to help me. That lady sent me a generic line up of options but it was literally within the hour. Letting me know that Kim just didn't bother at all now that it had been a week with receiving nothing from her. Long story short it's a month later and still nothing from Kim. I also chose not to work with this company period because of Kim's unprofessional work ethic. I advise no one to go here. Period. Extremely unprofessional. Save your time and money. Also the ladies in the office with her were extremely rude. And the entire office was dead. Not a customer in site until I walked in. So her being possibly "overwhelmed" is unlikely. Do not go to this place. 🤢😳

 8 years ago (28-04-2017)

I have been traveling with Lincoln Travel and Cruises for over 40 years. When I read "Chelsea's" review I thought "something has been lost in translation"!!  Janice K. and Kim G. are two of the best travel agents in the business - bar none.  I am not a family member or a paid advertiser. I am a completely satisfied client. I have traveled on at least 80 cruises and more land tours than I can count with Lincoln Travel and Cruises to every continent except Antarctica. My arrangements have always met my every need. I return again and again to Lincoln Travel and Cruises because of their professionalism.  I have introduced at least 12 relatives and countless friends to Janice, Kim, and the other fine agents at Lincoln Travel. "Chelsea", I am sorry that you had a bad experience, but something MOST unusual must have happened during your communication with Kim, All travel agencies have periods of time when they are simply overwhelmed by requests. I wish you all the best as you plan your next safe and happy trip. As far as the comment made by Kim K.  I would ask, "Kim K. have you ever been hacked"?  Sad to say, most likely everyone who owns a computer has suffered from that disturbing experience. I am proud to sign my name in full as a thoroughly long time satisfied customer.
Sandy Preusser

 9 years ago (11-01-2017)

Very nice customer service

 8 years ago (23-10-2017)

I received an email at 2:37 am this morning from Janice Katsaounis, President of this company that she needed urgent help and asked me to reply ASAP.  When I replied her email said she was in the Philippines and needed money and asked me for a quick loan $1,750.  Sorry sounds like a scan to me.

 9 years ago (09-11-2016)

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Lincoln Travel & Cruises, Inc.

Reviews, get directions and contact details for Lincoln Travel & Cruises, Inc.

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