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Reviews, get directions and contact details for Liverpool Pool & Spa Pool Super Center

Liverpool Pool & Spa Pool Super Center

About

Since 1986, Liverpool Pool & Spa has been bringing joy to Central New York back yards with beautiful in-ground pools, above-ground pools and spas.

Story



Gary and Janice Graham opened Liverpool Pool & Spa for business in 1986. Liverpool and the surrounding area was an easy choice for them both. Gary Graham had been installing and servicing in-ground pools since 1968 and his experience gave their new company immediate credibility. The company's first location, on Route 57 in Liverpool, was a small 2000 sq. ft. rented store. In 1988, Liverpool Pool & Spa expanded their business to include above ground pools, portable spas and additional service technicians.

In 1989, the company broke ground on a 2 acre facility on Route 31 in Baldwinsville. This location now houses their current warehouse and business offices. In 1990, the company received the first of three national awards, from Aqua magazine as the "Aqua 100 Award" winner for building and retail excellence nationwide.

In 1992, the company received the "Award of Excellence" from Fort Wayne Pool Manufacturing for customer service and building excellence. Fort Wayne pools has retained Gary Graham on several occasions to help with the instruction of new dealers regarding the proper installation of in-ground pools.

In 1993 the company created their "Pool Park" which displayed in-ground pools, above-ground pools, spas and gazebos. The goal for the "Pool Park" was to allow customers a complete view of working pools and spas and to give them an opportunity to see the endless possibilities available for their own backyard oasis.

In 1995, the company received their second "Aqua 100 Award" for building and retail excellence nationwide. In 1996 the company received the same award again.

In 1997, the company was named the number one dealer in the entire Northeast by Dimension One Spas for customer service and sales. In 1998, the company received their second award from Dimension One Spas. The "Award of Excellence" placed them as the number one dealer in the Northeast for customer service.

In 1999 and 2000, the company again was named number one dealer in the entire Northeast by Dimension One Spas for customer service and total sales.

In 2002, Liverpool Pool & Spa proudly announced the opening of its second location! Liverpool Pool & Spa East is located on Manlius Center Road / Bridge Street in East Syracuse. This location offers in-ground pools, above-ground pools, portable spas, parts & accessories for your pool or spa, water testing and chemicals. The goal for this location was to offer our customers East of Liverpool a convenient, one-stop shop for all their pool, spa and chemical needs.

In 2003, Liverpool Pool & Spa announced the opening of its third location! Liverpool Pool & Spa North is located on the corner of Wetzel Road and Route 57. The old store on Route 31 now serves as our accounting and service location. On display at our Wetzel Road location is an above-ground pool park located outside; as well as, an above-ground pool built inside the store. This display of pools allows customers an opportunity to view the different sizes and shapes available for their own backyard. Just like our location in East Syracuse, our new location in Liverpool offers in-ground and above-ground pools, portable spas, parts and accessories, water testing and chemicals.

As you can see, Liverpool Pool & Spa has grown steadily from its conception in 1986. To this day, we are still a family owned and operated company. We are proud to help with local job opportunities and employ about 65 people both seasonal and full-time. The growth of Liverpool Pool & Spa has not only allowed us to have the best employees in the area - it has also allowed us to become a full service company attending to all the pool and spa needs of our customers. We are very proud of all the awards and recognition we have received over the years and continue to strive for excellence. None of this would be possible without the hard work and dedication of our staff. We encourage you to stop by either of our retail locations for any of your pool or spa needs.


Address: 3424 NY-31, Baldwinsville, NY 13027, USA
Phone: (315) 652-3853
moc.apsdnalooplooprevil@ofni
State: New York
Zip Code: 13027


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Reviews
I can't speak to quality of products but the service was fantastic! I went in looking to replace an older model ladder (thanks to my careless son's antics in the neighbors' pool) and everyone was very helpful. The woman (who I believe was a manager) was very knowledgeable - she quickly found a solution and explained how to properly adapt a current product to fit the older model we needed to replace. Everyone was very friendly and attentive - I will definitely go back! Now, if they only had such great solutions for everything else my boys break!
9 years ago (15-08-2017)
Friendly energetic staff. Knowledgeable. Can help you with ANY pool or spa needs. Excellent place.
9 years ago (31-07-2017)
Sold me 75$ worth of pool cleaning products with instructions to clean my pool which were followed and they did not work. After a few weeks of trying to let the products filter through and work I went to cannon pools and was sold 25$ worth of product, my pool was clean.
9 years ago (02-09-2017)
Good service. Good knowledge. Not usually a long wait.
9 years ago (29-05-2017)
We are so happy with our pool. We only shopped at Liverpool Pool and Spa because of their stellar reputation. Right from the beginning, George took the time to give us all of our options and made sure that we were purchasing exactly what we wanted, within our budget. From there, Shane and Angie were in constant communication and made sure we understood each step in the process and what to expect with the next step. Angie was beyond patient each time we called with questions and concerns. All of the guys that were here working throughout the project were considerate and professional. Thank you!
10 years ago (30-07-2016)
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