Lone Star Family Health Center

Reviews, get directions and contact details for Lone Star Family Health Center

Address: 605 S. Conroe Medical Drive, Conroe, TX 77304, USA

Phone: (936) 539-4004

Website

State: Texas

City: Conroe

Zip Code: 77304

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Strong team of individuals working effectively to support you and your family. The doctors actually listen to your concerns, to insure your best treatment.

 7 years ago (07-05-2018)

Horrible patient care.   You get lost in the shear volume of patients.  No communication and not thorough.

 7 years ago (15-05-2018)

Great experience! Love the pre check in email they send you so you dont have to do the paperwork while trying to hold your kid! After hour urgent care-huge life saver!

 7 years ago (17-04-2018)

We started going to the dentist here about 4 years ago. I found this place when searching for a dentist that offered discounts for cash pay people who don't have insurance. For us the price of insurance with 5 kids is way beyond what we can afford. Yet at the same time we are right on that borderline where we make too much to qualify for sliding fee or anything like that. Lonestar was a lifesaver when we first found them. They had prices that were much more reasonable than any other dentists we had tried so it was worth the hour drive we had to make to go there. Plus, the staff was great and the facilities were very nice. Unfortunately the place has seriously gone downhill since then. The customer service is terrible now. Trying to make a dental appointment here is almost impossible. You can call 10 times and they won't answer the phone. You leave messages and they won't call you back or if they do it will be several days later. Sometimes you call and they will pickup the phone then put you on hold without even saying anything. You just hear the phone pickup with all the background noise of the office, and bam... your on hold. It was not like that when we first started going here. It's so bad now. Just plain terrible. Then if that isn't bad enough... since we started going here about 4 years ago they have greatly increased the prices from what they used to be for cash pay which was the main reason we started going here in the first place. At this point they are the same price as any other dentist. We have 5 other dentists that are 5 minutes from our home who offer the same prices they do, and are 100 times better to deal with then they are. It's really a shame. I loved this place when we first started going here. It 's really difficult paying dental for 7 people out of pocket and this place was such a blessing at first. Now it seems they have just gotten greedy. If you qualify for the sliding fee or free dental then this place is ok. If you are cash pay or have insurance then I would highly recommend you go somewhere else.

 7 years ago (09-04-2018)

I never can understand why it takes a month to get an appointment with this place!! It's frustrating as a patient!! The staff is not that friendly!! I had a useless outpatient procedure done that they didn't even do an x-ray on me before it was done!! Beautiful facility!! Low level of care and customer service!! Not a fan!! Gets a 5 for convenience though!!

 7 years ago (01-01-2018)

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Lone Star Family Health Center

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