facebooktwitterpinterest
mobil menu

Lovesac

  1. New Jersey
  2. Metuchen Furniture Store

Reviews, get directions and contact details for Lovesac

Story

Lovesac is a designed-for-life furniture company that's shaking up the industry with two signature product lines: Sacs, giant cloudlike seats, and Sactionals, an entirely new take on the sectional sofa that provides unlimited design and configuration possibilities. Both products are designed to adapt and evolve over the course of their owner’s life: to always fit, be forever new, and provide total comfort. Sactionals and Sacs share the ingenuity that has made Lovesac famous since 1995: removable covers made from durable, (mostly) machine-washable fabrics that ensure a lifetime of use, and innovations that let them go where no other couches and beanbags can. Visit Lovesac.com to learn more or visit one of the 60+ stores across the United States.

Address: 55 Parsonage Rd, Edison, NJ 08837, USA
Phone: (732) 494-0201
moc.casevol@evolremotsuc
State: New Jersey
Zip Code: 08837


Update Info
Similar places near
Macy's Macy's 184 meter I bought a dress in this store and when l needed it I noticed that the zip was broken...
Mattress Firm Menlo Park Mattress Firm Menlo Park 280 meter The Menlo Park store is is a great place to shop for mattresses. The prices are great...
Target Target 508 meter Target is one of my favorite departmental stores. The things are organized very well....
Fortunoff Backyard Store Fortunoff Backyard Store 963 meter very happy with the our sales person.
Sleep Number Sleep Number 1 miles Spent 12k on a bed, and delivery kept being pushed back and back with nothing more th...
Mattress Firm Mattress Firm 1 miles I was at the Edison location of Sleepys and helped by a gentleman named Kebby. He wa...
Futon World Futon World 1 miles OK...so I get there late and the store is about to close...Jared the store manager tu...
Crown Cabinets & Architectural Woodworking Crown Cabinets & Architectural Woodworking 1 miles Tibor was fantastic! He made my front door look totally new. I called several painter...
Top Drawer North Top Drawer North 1 miles Top Drawer North: Cabinetry for the Entire Home! Serving the New Jersey and New York...
Bonafide Office Services Bonafide Office Services 1 miles
Virtuous Bathrooms Kitchens Virtuous Bathrooms Kitchens 1 miles
Schwartz Design Showroom Schwartz Design Showroom 1 miles A unique and inspired trade-only showroom.
Seemore TV & Appliance Center Seemore TV & Appliance Center 2 miles We have purchased appliances from them over and over. Service and price have always b...
Heavenly Dreams Mattresses LLC Heavenly Dreams Mattresses LLC 2 miles
Raymour & Flanigan Furniture and Mattress Store Raymour & Flanigan Furniture and Mattress St... 2 miles WARNING!!!!! Walked in and had a okay service when purchasing. My purchase keeps dama...
Toys Toys"R"Us 2 miles Cathy in registry was so accommodating and got me in and out ! She was pleasant and e...
Futon Sleep Futon Sleep 2 miles
Ashley HomeStore Ashley HomeStore 2 miles Was very happy finding and getting what we wanted. Michael G. is the one you want to ...
Reviews
I have been wanting a lovesac for years. We finally bought our first house and had the space. We were moving at the end of June and they had a Memorial Day sale, so we headed there to purchase early. We decided on the pillowsac with rocker and left extremely happy. The sales girl was awesome and helped us pick out a material and style that would work best for us. She was so great that she convinced us to even spend an extra $75 on a matching pillowcase. We were told that everything would be ready around June 20 and the store would hang onto it until we moved. We were so excited and couldn't wait. Around the end of July, I had to call the store because I hadn't heard anything from them. I was told oh yeah there must have been a miscommunication because it's at the store. There were no apologies for not contacting us. I was also told that the rocker was on back order, but it should be shipping in another week. Fast forward to the end of August, silence again. I call the store and I'm told no one has any idea of when the rockers will be back in stock, which means I was originally lied to. I asked to speak with a manager. He seemed helpful and told me he needs to discuss with the district manager to see how they would resolve for me and give me an estimate of when I would receive the rocker. He also said that the Westfield mall store was opening so he may not be able to speak with her until after the weekend (it was a Friday). I said it was fine and appreciated a realistic timeline. Another 2 weeks go by and nothing. At this point, I'm livid. I call the store again and I'm told the manager wasn't in the office. I told the person on the phone that I expected nothing less than a call from the district manager. The DM gave me a call, talked me off of a ledge and seemed truly apologetic. I also found out that the "manager" I spoke with wasn't even a manager and no one from the store ever notified her about my issue. She gave me an estimated back in stock date of end of October/early November (5 months after I was supposed to receive), and offered that I could return the sac or they would give me a discount and if the ship date gets pushed further we could return. We decided on the discount. Someone from the store confirmed it would be shipped directly to our house instead of the store. I get an email from lovesac in mid October with tracking info. The sac was sent to the store! It then took another few days for them to actually put in the mail, though what was another few days at this point. Admittedly, we waited about a month and a half to put together. We just had alternative things going on and didn't have time. We just tried to set up the rocker, but the packaging only had 2 out of the 12 necessary bolts the instructions said we need to put together! Again, we now have to either find the correct bolts at Home Depot or contact the store again and wait. The pillowsac is great, but because of the customer service, STAY AWAY. They seem great and knowledgeable, but when we're spending $800+ dollars, I would expect the truth about when I'm receiving my product, not have to wait 5 months, and have all of the pieces when it gets here. I would say that unless you're 110% sure what you're buying is in stock, don't bother, but the store never led on that there was a back order issue when selling to us and then lied about the time frame when I didn't receive when originally promised. Overall, such a horrible experience.
9 years ago (28-11-2016)
I received great customer service and excited to receive my new couch. Jay was very patient and explained everything perfectly to me.
11 years ago (05-02-2015)
Tabitha at LoveSac Menlo is one of the most patient, understanding and helpful salespersons..ever! She assisted me choose the perfect custom fabric to complement my new apartment. Thanks!
13 years ago (02-04-2013)
Comment on this business

Lovesac map

to add Lovesac map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0036 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy