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Reviews, get directions and contact details for Lowe's Home Improvement

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Cotati, CA Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 7921 Redwood Dr, Cotati, CA 94931, USA
Phone: (707) 242-5000
moc.sewol@eracremotsuc
State: California
Zip Code: 94931


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Reviews
I needed laminate and vinyl flooring for a new rental house. Rudy Hernandez in the flooring department couldn't have been more helpful. He helped me pick out a different material than I had originally wanted helping me to save money by buying a better product. He was patient with someone who wasn't always sure what she wanted. You don't find many responsive and considerate people like him in the retail industry. I'd ask for him when shopping for flooring materials at Lowe's.
9 years ago (25-08-2017)
First time here. This Lowe's has lots of tools for home improvements. Good place and plan to come back.
9 years ago (12-11-2017)
Horrible experience. I needed to buy a stove so I went in and the one employee at appliances did not know how to get the stove I wanted. So she called for help, I stood around for 30 minutes waiting for another untrained staff member to show. I showed him the stove and he ordered it online(Why order it online if I went in store! I could have ordered it online at home) and says I need new gas pipes so that they can install the stove properly. Now once everything was "ordered" he said I'd recieve a call within 24 hours. I never received a call, they never order the stove, Lowe's only ordered me the gas pipes. The next day I called Lowe's and tried to order the stove, the manager laughed as she explained I order the gas pipes online there was no stove ordered. I told her that I had gone in to the store to order the stove. She said it wouldn't say ordered online if I did so. She then transferred me to installation to set up an appointment to install the stove. Once transferred the staff member said she had no training in setting up the appointment and that the installation specialist will call me back within 4 hours. I never received a call. I called the 1800 number to see if they could help but they would only send messages to Lowe's in cotati to call me back. Of course Lowe's never called back. So I tried canceling the order for the gas pipes for without the stove I have no need for these pipes. I have spoken to a 1800 representative and they said that Lowe's is going to call within 24 hours to verify my cancellation. I asked if I could just cancel now they said no Lowe's in cotati needs to call me back. So it's been two days now trying to cancel my order and I have yet to recieve a phone call. I do not recommend Lowe's for large appliances it is inconvient having to chase down Lowe's to get my refund and for not ordering the proper appliance. Please Lowe's train your staff better and be efficient, also please stick to your word and call your customers back. Lowe's in Cotati California you get zero stars in my book!
9 years ago (21-11-2017)
Great service Friendly and welcoming atmosphere. Easy in and out.
9 years ago (06-12-2017)
I was a bit disappointed. Went in the "indoor lumber yard" but all the size i needed was moldy. Not what i want to build my kids bed out of 😢
9 years ago (06-12-2017)
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