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Lowe's Home Improvement

  1. California
  2. Burbank Hardware Store
  3. La Canada Flintridge Hardware Store

Reviews, get directions and contact details for Lowe's Home Improvement

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Burbank, CA Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 2000 W Empire Ave, Burbank, CA 91504, USA
Phone: (818) 557-2300
moc.sewol@eracremotsuc
State: California
Zip Code: 91504


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Reviews
Horrible customer service!!! I called 2x to follow up on the status of our order. Mind you, they called us but we missed it and when I called back, I got attitude from one of their customer service rep named Pamela. I told her I was calling back and she tells me "well the notes here say..." I get it, that's what it says on your end, BUT IF YOU LISTENED, I said I'm calling back. You could've told me what you said WITHOUT THE ATTITUDE. Second time was the day of delivery. I called and same thing, I got a response WITH ATTITUDE. Like come on, your job is customer service, you can help people without being a smart a** and without attitude. I'm only giving 2 stars because of the delivery people they had. Super professional and nice. No complaints. They were great! I ordered a fridge from Lowes instead of Home Depot thinking I would receive better customer service and boy was I wrong!!!! LOWE'S BURBANK, you need to train your reps better.
8 years ago (05-09-2017)
I went to lowe’s This morning. I was trying to get estimate on building a trex deck. David at pro desk was not very helpful, unprofessional, not pleasant at all. No wonder the place is not busy. I will not go back any more. What a shame. It’s used to be a nice place to go...
8 years ago (01-12-2017)
Hardly anyone knew where anything was. They don't care about customers because they hate their job. Only person that truly helped was this elderly man who could barely walk. Everyone else didn't care.
8 years ago (14-10-2017)
Mario M. in lumber at the Burbank , CA store is a superb employee. When the particular size I needed for stakes and poles was not where it used to be, he saw me walking up and down the aisles and ran up to ask if I needed help. I described my project and he made suggestions that were far better than the items I had had in mind. I was mot impressed with the "can do" attitude and friendliness of this young man.
8 years ago (21-07-2017)
Their employees can only do one thing at a time. The guy at the windows/door section can’t even answer you a very basic question. I had to wait for 30 minutes still no help. So much about customer service. I would suggest you to bring your business else where.
8 years ago (11-11-2017)
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