M&T Bank

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Address: 7599 Greenbelt Rd, Greenbelt, MD 20770, USA

Phone: (301) 345-5334

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State: Maryland

Zip Code: 20770

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Reviews

Horrible, I went to express my concern with the consultant and it more as if I was wasting her time with my situation.  Didn't even ask for my account to see what the issue is. Just kept reiterating that there is nothing they can do. I will never go to this branch again.

 8 years ago (26-05-2017)

This branch sucks dont go there.

 8 years ago (14-01-2017)

Had one of the best customer service experiences here that I've ever had at a bank... walked in a half-hour before close needing to sort a lot of little details, and Mulugeta immediately invited me to a desk, and did detective work on certain transactions, looked across accounts, printing things out, etc.  I felt bad about how much work it took, but she seemed genuinely happy to help.

 10 years ago (11-09-2015)

Great bank, the old bank manager was.awesome, havent been back to meet the new one yet.

 13 years ago (19-06-2012)

This is the kind of place where the service is so poor the employees are so miserable it makes you want to break something.
Today I came into this branch to cash a $75 check for which they took $5, because I am not an account holder.  That's bullsh*t. I know i am so they asked for 2 forms of ID.
I showed them my drivers license, a business check card, a personal check card, my auto insurance card, my AAA card and a library card... all with photos... along with my business card.
I understood their policy, needing two id's from THEIR acceptable list, but at some point someone needs to use common sense.  In addition they get a finger print.
Unfortunately I didn't have my current auto registration in my vehicle.  I had two expired registrations (although my tags are fine, I didn't have the current document). 
Nor do I walk around with my passport or social security card... I am self employed and do not have a work ID.
T
hese people were so unwilling to step back from their rigid and ridiculous protocol that it almost ruined my day.
But then I looked around in that dreary miserable place and realized they were already getting what they deserved.

      
      
      
 16 years ago (18-05-2010)

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