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Reviews, get directions and contact details for Macy's

Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's South Park Mall offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 170 South Park Cir South Park Mall Colonial Heights VA 23834 today!

Address: 170 South Park Cir, South Park Mall, Colonial Heights, VA 23834, USA
Phone: (804) 526-4400
State: Virginia
Zip Code: 23834


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Reviews
Sorry that there is nothing less than a 1 star rating. After searching online for a holiday sweater vest, I found one in stock in the Colonial Heights Store. I called to assure that it was available before driving 25 miles during business hours this evening. After negotiating the multi-layered automated answering service and being disconnected 4 times, I chose to select the option to increase my credit limit on my account. I was finally connected to a person who, when she found out I didn't want to increase my limit so that she could make my day special, also disconnected our call. ( This call may be monitored or recorded for quality service) I guess that Macy's is struggling to maintain their level of customer satisfaction. Not only will I not drive 25 miles, I suspect that I should cancel my account with them. Happy Thanksgiving!
8 years ago (19-11-2017)
Im not sure of the spelling of her name but it sounds like Montana. I had a few questions about perfumes and cologne. The young lady was very knowledgeable and helpful to me. She had a very upbeat personality and was a delight to talk to. She is definitely an asset to your store.
8 years ago (21-09-2017)
Great experience! Two young salespeople in ladies lingerie took extra time and effort to assist me with a hard-to-find item.
8 years ago (19-11-2017)
Glad to get standard free shipping with a loyalty account.
8 years ago (07-12-2017)
Customer service was amazing! !! There are items on sale and with my Macy's card I saved even more
8 years ago (10-09-2017)
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