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Reviews, get directions and contact details for Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Town Center PLaza offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 5100 West 119th St. Leawood KS 66209 today!

Address: 5100 W 119th St, Leawood, KS 66209, USA
Phone: (913) 563-3996
State: Kansas
Zip Code: 66209


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
I went in to return a pair of shoes I bought online. No one was at the shoe counter - they were assisting customers with getting shoes from the back. I went to another register and waited 10 minutes to be told that I had to go to the shoe counter. I then went to the shoe counter where 2 employees would alternate between ringing up sales and getting shoes from the back. How inefficient is that? I waited 15 minutes to be waited on. It is not a good process for either those who need something done at the register nor for one who wants to try on shoes. It was not the sales assistants fault - they were doing their best to keep up with an inefficient system. Two things - more employees in shoes and signage at other registers stating all shoes must be returned or purchased in the shoe section.
8 years ago (13-11-2017)
Oy! I initially went here to find a sweater, the place was trashed. Sell or not I’ve never seen a place with clothes just thrown everywhere like it was a Black Friday sell in October. Not having the style I was looking for I moved on downstairs to the cologne counter. I wish I would have gotten the older ladies name who at first seemed friendly until I asked if they carried a particular brand English Laundry to which she immediately turned sour and said “ we haven’t carried that in 10 years” “Try CVS” I felt like I was in the scene from Mean Girls. I then over hear her to a co worker say “ people who come in to ask for things we haven’t carried in years” After getting home I do some looking around and realize her being older and out of touch was probably assuming I was meant English Leather? Not sure what that is even or why she would assume a 30 yr old would ask for that period. She clearly needs to know more regarding men’s cologne. Simple mistake I’m sure but her turned up nose and attitude towards a question will not have me coming back.
8 years ago (25-10-2017)
This store is a total mess. Only two sales people I could find on the entire floor.
7 years ago (16-01-2018)
Love this store. They offer a wide variety of items from nice Couture to less expensive clothing. Very nice jewelry, shoes, sports wear, linen and lingerie selections.
8 years ago (02-07-2017)
It was not good. I understand now why their stores are closing. Poor customer service.
8 years ago (20-08-2017)
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