Mainline Heating & Air Conditioning

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About

State of AL Certification #87011

Mission

To be a customer oriented company assuring that every customer receives value, quality, and satisfaction.

To continually improve our performance.

To work with suppliers that help us meet our customers needs.

To provide our associates a work environment in which they san succeed.

To contribute to our community as individuals and as a company.

To Succeed as a profitable business.

Address: 400 Hillwood Park S, Alabaster, AL 35007, USA

Phone: (205) 664-4751

Website

State: Alabama

Zip Code: 35007

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I bought a house with a service plan with mainline on it already.  I had one inspection left so I got them to come out and check everything.  Two Weeks later I had a capacitor failure on my main level unit.  When the Mainline technician returned he noted that the connector had not been installed properly and he put another one on.  This lasted a week and Mainline was back again.  This time he said that the capacitor was bad and had to be replaced.  $300 dollars later I had a new capacitor installed that was perfectly good, according to Mainline, less than a month ago.  Another 4 weeks go by and my Evaporator Coil is leaking.  This was noted in Mainline's records on my house for two years, but they didn't find in their regular inspection.  When I asked them why I had so much trouble on units that they said were OK they just noted that things happen and the units were getting older.  I asked how they missed the leak and they blamed that on the type of instrumentation that some of the technicians have on their trucks.  the company that came out pulled out an instrument that looked like a WWII walkie talkie and was able to detect Freon as soon as they entered my attic.  

in the end the cost to get their service plan will get you a discount on their service, but their inspections did not detect any issues and at least one of the parts that they handled failed within weeks of them touching it.

 8 years ago (30-05-2017)

Great staff all the way around . Honest and did a good job getting the AC going . 

 8 years ago (22-03-2017)

Fast and Professional Service,  Every. Single Time.

 8 years ago (03-06-2017)

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