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Reviews, get directions and contact details for Marco's Pizza

Story

Marco's Pizza makes pizza the authentic Italian way, with dough made fresh in store every day, a special three cheese blend, and a sauce recipe that hasn't changed since its founding in 1978.

Address: 1612 St Joe Center Rd, Fort Wayne, IN 46825, USA
Phone: (260) 471-7700
State: Indiana
Zip Code: 46825


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Reviews
This location has gone downhill. My son and I went to pick up our online order tonight when it was supposed to be ready ~7:30pm. They said it wasn't, so we sat and waited. 15 minutes passed as they worked on orders. Business slowed down, then they disappeared, completely abandoning the front of the store, as in ALL the employees... gone (registers, oven, prep line... all) for at least 3-4 minutes, and didn't return until prompted by the door chime when Waiter on the Way came in for an order and one of them wanted a drink from the cooler. It was then that they decided to look into my order. It was sitting there on the shelf. The. Whole. Time. Making it worse, they put extra onions on one pizza when we had ordered it to have none instead. Basic food service fundamentals no longer exist here apparently. Management was perfectly fine handing over the pizzas as if he and all the others didn't just huddle in the back while my food got cold.
9 years ago (12-10-2017)
Worst experience ever. I ordered a delivery order over 2 hours ago and when I called to check on it they said they didn't have an order for my name or phone number. This is the second time they have lost my order. When I asked to speak to a manager she was completely unprofessional and said "oh well, we can't do anything for you". She didn't even apologize. I won't be ordering from this establishment again.
9 years ago (16-11-2017)
One star is even to high. Hour and a half for a cold nasty pizza. I've had Marcos in other areas and never have I had this terrible of service and nasty pizza. Marcos has officially lost a customer.
9 years ago (16-11-2017)
I've been getting pizza here for years with mo problems and now they have an entirely new crew who gives horrible service! Tonight has been the worst experience with any food establishment!! 3 hours, 3 phone calls and NO pizza!!! No apologies or attempt to reimburse me for a product I've paid for!!! Nothing!!! Never going back again and anybody reading shouldn't bother trying to get pizza here either!!! Extremely disappointed!
9 years ago (21-10-2017)
Great Pizza and their portions are big! I love cheese and my pizza and Marcos is not stingy with it! Currently my fav place.
9 years ago (01-09-2017)
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