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Marie Callender's Restaurant & Bakery

  1. Utah
  2. Utah Meal Takeaway
  3. Lake City Meal Takeaway
  4. South Salt Lake Restaurant
  5. East Millcreek Meal Takeaway

Reviews, get directions and contact details for Marie Callender's Restaurant & Bakery

Address: 1109 E 3900 S, Salt Lake City, UT 84124, USA
Phone: (801) 266-1497
State: Utah
Zip Code: 84124


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Reviews
The cornbread was great but the rest of the food was meh. I had the beef stroganoff. It was a bit cold by the time I got it. My biggest reason for rating this location so low is the apparent lack of staffing. We had a large group of about 35 and only ended up with one poor waiter, who did the best he could under the circumstances, and apparently there was only one cook making all the food for the whole restaurant. Maybe this is common practice, but the lack of staff caused the food to take quite a long time to be prepared and brought out. I'm not setting unrealistic expectations, but if you're going to cater to a large party that placed a reservation weeks in advance, you ought to have the restaurant staffed for slightly more than the average crowd. I had a banana cream pie which was pretty good. Based on the quality and lack of staffing it wouldn't surprise me if this location closed in the next few years like many others have.
7 years ago (20-12-2017)
We love Free Pie Monday! We had seven of us, we got seated immediately, the service was great, the food was delicious, the bill was small. Why aren't there more people eating here. We don't want this restaurant to close! People! Come enjoy a great meal! Really! Don't wait, do it today. I had the meatloaf sandwich, and it was delicious. Rediscover a great treasure.
7 years ago (03-10-2017)
I called in 3 days early to ensure I would be able to get a gooseberry pie and I was told they still made them and would have them (I used to order them). I asked if I could order it and I was told to call the morning of. Well it's a great way to ruin Christmas morning when I'm told they don't make them even though I'd been told they made them
7 years ago (23-12-2017)
I want to say that Marie Callenders is a great place to eat comfort foods for your soul. Ask for Jordan as he gave us the best service anyone could ever hope to get on this planet.
7 years ago (12-01-2018)
The young lady working yesterday acted more like a bouncer, never smiled once, and was very play-by-the-book and strict when my friend and I explained that we forgot we could get a second pie for $4.99. She acted like it was our fault for not bringing it up or knowing about it to begin with. The other employees even told her that she should've offered us a second pie, "Would you like to add another for $4.99?" similar procedures that Mrs.Fields and other restaurants use. They were very apologetic and congenial unlike this particular employee. We decided to just return the first pie and get a refund. The ornery young lady said she won't do either because it's too much work and she doesn't want to bother the manager. We finally got the manager who was also apologetic and said that there's absolutely no reason why she couldn't have rung up a separate transaction for $4.99. My friend and I were relieved but still shocked that one employee was rude and avoiding extra work. I explained to the manager at any of my previous customer service jobs that employees can get put on a final written warning if they take easy way outs, act negative and condescending, and also act like they are the manager. Don't be afraid to speak up and escalate if anyone does business here. I hope they re-train this young woman and promote the other employees who are positive, helpful, and treat customers with respect. If this young woman doesn't improve, then she needs to work in the kitchen or somewhere that doesn't require customer contact.
8 years ago (05-08-2017)
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