Mariner Finance

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Address: 2024 Daniel Stuart Square Ste. 31, Woodbridge, VA 22191, USA

Phone: (703) 494-3366

Website

State: Virginia

Zip Code: 22191

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

Able to apply online, which was convenient; however, when I received a call from Chris, the associate manager, I was asked the same exact questions all over again, not convenient or efficient at all. Received no response via email from Chris to confirm that he received my additional documents and when I called I was told he would call me back after his closing but he never did. If you're looking for a team who has excellent communication and who will handle your case with urgency, this location is not the one. I have had experience with the Fredericksburg team; however, and I would highly recommend them. They provide MUCH better service.

 9 years ago (11-07-2017)

I had 2 paid loans with them , they called me to ask if I want more .. I said yes .. then they run my credit again and only want to loan me 1000 ... WTH  ... I told the person I was talking to .. that I never missed or payed my loan late .. why ? she said I have 5 authorized user account that is why  ??? they were there the first time I got the big loans .... then she really didn't care , her manager won't get on the phone  ...this place is a joke .. they care about credit and other stuff.. not consumer relationship .. after 2 paid big loans I should got some attention  ... there lost  .. PENFED CREDIT UNION took care of me ... not recommended place..

 9 years ago (10-10-2017)

I loved this placed for years.  Only talked/worked with one lady and she was FABULOUS.  She moved to another store.  I was very sad.  Well, I worked with the team once she left.  Today was my last payment to the company. However,I was enrolled into the program that if you got layoff/unemployed, that program will pay up to a year. The program did not pay on time a few times.  So, once I was on my feet again, and I called to talk with the staff monthly to make payments, NOT ONCE THEY MOMENT a late fee was applied until my last payment to them.  I would always pay extra so that I did not have to pay more at the end of the payment.  Just before my last 3/4 payments they would call and ask if I would like to get more money.  NO THANK YOU.

 11 years ago (07-04-2016)

Well my wife and I got loan from them because we used them once years ago and it was fast and easy to process.  We did it to do flooring.  We paid four times the amount owed each month and never had a problem with them and things are fine.  I will say that we never get a statement from them that I can recall and we have to call to get balances to make sure we are all square.  Other then that, they will offer you more to stay on in hopes to gain money but I see others have had issues with last months due and gettingcharged interest.  I say to avoid that regardless of what you think or said or if you were legally right, if you owe 12months, budget 10 months and walk in and pay last payment and get it in writing.  Everything in writing.  You will thank me and no hassles at all.

 15 years ago (17-05-2012)

Seems like a good place to get a loan. The staff was friendly and was able to get money quickly for a much needed car repair.  I'd go there again.

 16 years ago (31-05-2011)

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