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Marshalls & HomeGoods

  1. Michigan
  2. Utica Home Goods Store

Reviews, get directions and contact details for Marshalls & HomeGoods

Marshalls & HomeGoods
Address: 14135 Hall Rd, Utica, MI 48315, USA
Phone: (586) 532-1623
State: Michigan
Zip Code: 48315


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Reviews
I'm gonna list the experiences I had at this location on a Monday afternoon: As I walked in, the parking lot was a huge mess & I couldn't find anywhere else to park because every spot had multiple carts. I went in and talked to multiple associates up front, but NOBODY even bothered to listen. I asked to speak to the manager and a lady (Sabrina) didn't even bother to listen to me or my issue, she was busy talking to multiple associates about her personal problems. I don't get why managers can stay upfront instead of sitting in there office doing nothing. I had went to the register to purchase my item, the nice cashier (Angelo) welcomed me to his register and started ringing me up. He helped me choose many things, and even gave me his honest opinion. Angelo is a wonderful cashier, if I ever walk in again and see him there, I'll wait for him to ring me up. Multiple associates upfront decide to chitchat when there is a line with tons of people. I like the fact that Angelo made me happy with my purchases throughout the day. I was looking for people on the sales floor to help me, but nobody was available. I had asked for a markdown on a white picture frame that had indentation. He politely called a manager, and 10 minutes later the manager (Susan) showed up. She insisted that no markdown needed to be done. I hate the fact that they're to cheap to hire cashiers so customers should be in and out. Thanks for the medium experience I had. The result was the store was bad, the cashier had beyond excellent service, and staff member besides a lady named Sue and a young man named Angelo, were the only ones who actually cared. I'm only giving 5 stars to Angelo and Sue.
8 years ago (12-04-2017)
Sometimes you can find great prices but there is usually a long line at checkout.
8 years ago (18-06-2017)
When ever Im in the area I love shopping at this particular Marshals store they have an amazing selection and show case merchandise well. I buy something I didn't know I needed every time I visit.
8 years ago (26-03-2017)
I never had alot of luck finding things here.
8 years ago (21-06-2017)
They used to have a better selection of kids clothes. Not so much anymore
8 years ago (11-05-2017)
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