Massage Envy - Bay Colony

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League City massage is more convenient than ever! Your neighborhood Massage Envy Spa locations are open late weeknights and weekends to help you regain balance on your schedule.

Address: 2925 Gulf Fwy S Suite E, League City, TX 77573, USA

Phone: (281) 337-1052

Website

moc.yvneegassam@0640cinilc

State: Texas

City: League City

Zip Code: 77573

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

Best massage I’ve ever had! The front desk went above and beyond for me and placed me with a massage therapist that truly had a passion for making people feel their best! I will be a member for life! Front desk service was excellent, friendly and very helpful! The manager, Leah was super nice and helped me with any questions and concerns! After my session, Jane the owner came out and greeted me with a smile and made me feel like family and I definitely give this clinic five stars! Best customer service I’ve had in a long time! I would highly recommend Massage Envy Bay Colony!!!!!

 7 years ago (24-03-2018)

I want to begin by stating that my rating above is purely based on this one experience. If I were going to rate the past experiences put together, I would rate them 4 stars. I never had problems with Massage Envy in the past, however, I had a frustrating experience trying to cancel my membership. Last week I had called to cancel my membership, and the receptionist told me I would need to cancel through email. She never gave me an email address, so I assumed an email would be on the website. I could not find an email anywhere on the site, so I messaged customer service stating that I needed to cancel and couldn't find an email address in hopes someone would contact me. I never received a response from them, and today I received a text stating another month was withdrawn. I called the location I generally went to and spoke with a manager who stated I would not receive a  refund. She did not explain why, but she did give me the email address. The reason I am so frustrated is because I have many financial responsibilities right now. I would much rather have the money they automatically took out than to have the one hour or 90 minute massage. I am not upset with the individual people. Everyone was respectful to me. I am, however, very frustrated with the company and how they run. I do not understand why I can not get a refund. That does not make sense to me.

 7 years ago (05-03-2018)

This was my 1st time ever getting a massage and it was awful. I told them i wanted to focus on upper body, arms, & feet, but for some reason he focused on my head and face for a good 30/40 mins.(i never interrupted him bcuz again this was my first time and i figures he knew what he was doing)  My massage therapist actually seemed as if he had no idea what he was doing, at one point i looked up and his eyes were closed. He coughed and sneezed several times & never bothered to sanitize his hands in the midst of this. When the lotion was applied it was never evenly distributed so some parts he was literally rubbing over dry skin. There were also parts where he was massaging my back thru the cover. 

When i called later today to tell them how poor my experience was they told me i could come back and do a complimentary “redo” but then i was later contacted by someone else stating that corporate decided I’d have to pay once again. At this point I’m completely dissatisfied with the service, & their lack of rectifying the situation. At this point I definitely will not be returning and will recommend any family and friends against Massage Envy Bay Colony

 7 years ago (05-04-2018)

First time booking with massage envy I booked a 90 minute massage and they took my credit card info when I scheduled. I had forgotten about a previous meeting I already had planned so I had to call and cancel my massage appointment. They charged me 50% of a 90 minute massage because I had to cancel within 3 hours of my appointment. Nothing was said about being charged a fee for canceling when I booked the appointment. They need to be better trained to ensure the customer is aware they will be charged for canceling their massage. I even tried to reschedule the massage and they still charged me the 50%!  I wouldn't even give this place a half of a star!

 7 years ago (19-12-2017)

I absolutely love my masseuse, I have had bad back problems for years and after a few sessions it has gone away, I never miss a session!!

 7 years ago (29-03-2018)

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